Subject: Re: Naqel AWBs - MCI Cases
From: Rodina Magdy <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Ronald Gaviola <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Mon, 22 Jun 2020 14:53:27 +0200
List-Id: <ccteam.mumzworld.com>

Hi Eugene & Hussain,

200260742  : A refund escalation was raised yesterday as per the customer
request.

On Mon, Jun 22, 2020 at 2:50 PM Eugene Mugisa <[email-masked]> wrote:

>
>
> Hello Hussain,
>
>
>
> -  200260742-  Rellocated to Saee – AWB still in Draft mode – Let me know
> if you prefer refund then they can return it.
>
> - 100134110_2 – Shows RTO - @Ronald Gaviola <[email-masked]> Please
> confirm with NAQEL if returned to Tamer.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Hussain Firoz Miyagamwala <[email-masked]>
> *Sent:* Monday, June 22, 2020 4:26 PM
> *To:* Rodina Magdy <[email-masked]>
> *Cc:* Ismael Alcoran Japin <[email-masked]>; customer care <
> [email-masked]>; Sagar Khawani <[email-masked]>; Eugene Mugisa
> <[email-masked]>; Ronald Gaviola <[email-masked]>
> *Subject:* Naqel AWBs - MCI Cases
>
>
>
> Dear Rodina / Eugene,
>
>
>
> The below orders are MCI Cases but it is not in Naqel Tracker.
>
> Can you check where are these ?
>
>
>
> *ORDER#*
>
> *Order Ref*
>
> *COURIER*
>
> TRACKING#
>
> 200260742
>
>
>
> Naqel
>
> 70762242
>
> *100134110*
>
>
>
> *Naqel*
>
> *70783694*
>
>
>

-- 
*Best Regards,*
*Rodina Salem*
*CS Leader*
*P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
*A* Cairo, Egypt