Subject: Re: 600895339_1 MISSING ITEM
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Road Rider <[email-masked]>, [email-masked], Mostafa Said <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Mon, 22 Jun 2020 14:57:31 +0400
List-Id: <ccteam.mumzworld.com>

Hello Alina

We found the missing item and we will deliver it to the customer
tomorrow morning ASAP.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Mon, Jun 22, 2020 at 2:14 PM Mostafa saad <[email-masked]>
wrote:

> Hello Alina
>
> I will back to you with the update within 30 Min
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Mon, Jun 22, 2020 at 2:05 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Eugene/Mostafa,
>>
>> Customer just received a call from someone to confirm the boxes.
>>
>> The customer is upset as she only received 2 items and Wipes Box is
>> missing.
>>
>> Customer is 9 months pregnant and is the same customer who we had
>> installed the wardrobe. She is upset as she would be due anytime.
>>
>> Kindly advise asap we need to arrange for a replacement if the item.
>>
>> Regards,
>> Alina
>>
>> On Mon, Jun 22, 2020 at 1:35 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Need an update asap customer is missing with the water wipes box
>>>
>>> Please check with the driver if it's with him.
>>>
>>> Regards,
>>> Alina
>>>
>>> On Mon, Jun 22, 2020 at 9:09 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Road Rider <[email-masked]> @[email-masked]
>>>> <[email-masked]>  Please share with us how many PKGs have
>>>> delivered to the customer.
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 6:23 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Mostafa saad <[email-masked]> Please assist customer VIP
>>>>> Customer.
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Sun, Jun 21, 2020 at 2:32 PM Mostafa Said <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> +Mostafa saad <[email-masked]> Please check the order
>>>>>> packed in 2 packages.
>>>>>>
>>>>>> On Sun, Jun 21, 2020 at 1:50 PM Alina D'Souza <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> HI Eugene,
>>>>>>>
>>>>>>> Customer did not receive the wipes in the order.
>>>>>>>
>>>>>>>
>>>>>>> 600895339_1 BBL-5099514000212
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=254547> WaterWipes
>>>>>>> Baby Wipes,12x60 (720 Wipes)
>>>>>>>
>>>>>>> Regards,
>>>>>>> Alina
>>>>>>>
>>>>>>> --
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>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAB_HPgFqE1kzK%3DWROzR7Bs7OtR6H8pR3Apf0eGVY-PK2zb6B2g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>