Subject: Re: SO# 600873936 - SKU: FGI-DK-F650-BLACK
From: Taqwa Ali <[email-masked]>
To: Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Jayson Reyes <[email-masked]>, Elena Skryabina <[email-masked]>, Mujahid Kidwai <[email-masked]>, HKP <[email-masked]>, Vahid First Group <[email-masked]>, Furqan First Group <[email-masked]>, Yaman Firstgroup <[email-masked]>, Rajesh <[email-masked]>
Date: Mon, 22 Jun 2020 13:30:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please arrange collection, CM want to install the item

Regards
Taqwa

On Thu, Jun 11, 2020 at 12:07 PM Rajesh <[email-masked]> wrote:

> Hi Joyce,
>
> Hope you are doing well
>
> Please let us know when it will be here.
>
>
> **Stay Safe & Have A Great Day Ahead* *
>
>
> Best Regards,
>
>
>
> *Rajeshkumar R*
>
> *E-commerce & Sales Co-ordinator*
>
> Dubai Office:
>
> Tel: +971 (4) 4421888   Extn: 509
>
> Fax: +971 (4) 4421999
>
> Mob: +971 (0)582190882
>
> [email-masked] <[email-masked]>*
>
> PO Box 29244, Dubai, UAE
>
> www.firstgroupinternational.com
>
>
>
> *Please print this email only if necessary. Go Green!*
>
>
> On Thu, Jun 11, 2020 at 11:58 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi Rajesh,
>>
>> Thank you for your email.
>>
>> The customer called again to follow up.
>>
>> We will arrange a collection and will bring the item to your end for
>> assembly.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Mon, 8 Jun 2020 at 12:32, Rajesh <[email-masked]> wrote:
>>
>>> Hi Radwa,
>>>
>>> Hope you are doing well
>>>
>>> We don't provide the installation service to the customers. All the
>>> instructions are mentioned in the leaflet which is in the packaging or the
>>> customer can take online help to install the item.
>>>
>>> However, as a goodwill gesture, If the customer can bring it to our
>>> warehouse, we can get it installed for them.
>>>
>>>
>>> **Stay Safe & Have A Great Day Ahead* *
>>>
>>>
>>> Best Regards,
>>>
>>>
>>>
>>> *Rajeshkumar R*
>>>
>>> *E-commerce & Sales Co-ordinator*
>>>
>>> Dubai Office:
>>>
>>> Tel: +971 (4) 4421888   Extn: 509
>>>
>>> Fax: +971 (4) 4421999
>>>
>>> Mob: +971 (0)582190882
>>>
>>> [email-masked] <[email-masked]>*
>>>
>>> PO Box 29244, Dubai, UAE
>>>
>>> www.firstgroupinternational.com
>>>
>>>
>>>
>>> *Please print this email only if necessary. Go Green!*
>>>
>>>
>>> On Mon, Jun 8, 2020 at 12:17 PM Radwa Ali <[email-masked]> wrote:
>>>
>>>> Hi Rajesh,
>>>>
>>>> Please check the item SKU above and advise if we can arrange
>>>> installation as she was unable to do it herself.
>>>> If so, please advise the charges,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>