Subject: Re: Order 600852055
From: Ashley Fernandes <[email-masked]>
To: Ivy <[email-masked]>, Anas nazzal <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: customer care <[email-masked]>, Abel <[email-masked]>, Rovie <[email-masked]>
Date: Mon, 22 Jun 2020 12:28:27 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ivy,

Good Day!

Thank you so much for your assistance, greatly appreciate ☺

Kindly hand over the replacement item to our returns team in our warehouse.

@Anas nazzal <[email-masked]> : Kindly coordinate with the returns team
to close the loop here.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Mon, Jun 22, 2020 at 11:05 AM Abel <[email-masked]> wrote:

> Dear Team,
>
>
>
> Noted.
>
>
>
> Best Regards,
>
>
>
> Abel
>
>
>
>
>
> *From:* Ivy [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 10:52 AM
> *To:* 'Abel' <[email-masked]>; 'Anas nazzal' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Ashley Fernandes' <
> [email-masked]>; 'Rovie' <[email-masked]>
> *Subject:* RE: Order 600852055
>
>
>
> Hi Anas,
>
>
>
> We will support you this time. Requesting you to inform customer to handle
> it with care.
>
>
>
> We will send the replacement to our driver and kindly collect the damage
> lid from the customer and send it back to us.
>
>
>
> Please let us know to whom we will hand over the lid.
>
>
>
> @ Abel
>
>
>
> Kindly arrange to send replacement lid of Nutricook Smart Pot Prime 8L to
> Mumzworld.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Anas nazzal [mailto:[email-masked] <[email-masked]>]
> *Sent:* Monday, June 22, 2020 10:36 AM
> *To:* Ivy
> *Cc:* customer care; Ashley Fernandes; Rovie; Abel
> *Subject:* Re: Order 600852055
>
>
>
> Dear Ivy,
>
>
>
> Kindly find the attachment.
>
>
>
> Best Regards,
>
> Anas Nazzal
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
>
>
> On Mon, Jun 22, 2020 at 10:22 AM Ivy <[email-masked]> wrote:
>
> Hi Anas,
>
>
>
> Please send the invoice of this order.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Anas nazzal [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 10:20 AM
> *To:* Ivy
> *Cc:* customer care; Ashley Fernandes; Rovie; Abel
> *Subject:* Re: Order 600852055
>
>
>
> Hi Ivy,
>
>
>
> The below customer by mistake broke the cover of the pan and she would
> like to get the cover only.
>
> we need your confirmation if it is possible to provide the cover only for
> her.
>
> if yes please inform the cost of it.
>
>
>
> Best Regards,
>
> Anas Nazzal
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
>
>
> On Mon, Jun 22, 2020 at 9:08 AM Ivy <[email-masked]> wrote:
>
> Hi Anas,
>
>
>
> Good day!
>
>
>
> Kindly let us know what is the issue and provide the invoice of this order.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Anas nazzal [mailto:[email-masked]]
> *Sent:* Sunday, June 21, 2020 5:03 PM
> *To:* [email-masked]; [email-masked]; Ashley Fernandes
> *Cc:* customer care
> *Subject:* Order 600852055
>
>
>
> Dear Team,
>
>
>
> The below customer would like to get the cover of the pot for Nutricook
> Smart Pot Prime 1200W Electric Pressure Cooker 8L
>
> Please confirm if it is possible
>
>
>
> Order 600852055
>
>
>
>
>
> Best Regards
>
> Anas Nazzal
>
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
>
>
>