Subject: Re: URGENT REFUND TICKETS - MCI CASES
From: Ekta Jesswani <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Malak Nobeh <[email-masked]>, customer care <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Fahad Shafiq <[email-masked]>, Asad <[email-masked]>, Leena <[email-masked]>
Date: Mon, 22 Jun 2020 12:00:28 +0400
List-Id: <ccteam.mumzworld.com>

Hi Sagar,

Checked these cases randomly, and these order numbers have CRA and already
refunded.
Please process these refunds immediately to close these MCI cases.

@Leena <[email-masked]> @Asad <[email-masked]> Can we please
process MCI refund cases like we are currently doing Naqel?
For MCI cases to be closed and updated on the file, we need
immediate refunds to be processed.
For deliveries, we will liaise with Zubair to deliver urgently.

Thanks

Regards,
Ekta

On Mon, 22 Jun 2020 at 10:47, Sagar Khawani <[email-masked]> wrote:

> Malak
>
> Pls share asap
>
>
>
> There are 2-3 invoice for each order and some are delivered
>
> So we want to know actual invoice to refund.
>
>
>
> Pls share below detail asap
>
>
>
> Thx
>
> Sagar
>
>
>
> *From:* Hussain Firoz Miyagamwala <[email-masked]>
> *Sent:* Monday, June 22, 2020 10:16 AM
> *To:* Sagar Khawani <[email-masked]>; Malak Nobeh <
> [email-masked]>; customer care <[email-masked]>; Shajeeb
> Cheriyath <[email-masked]>; Fahad Shafiq <[email-masked]>;
> Ekta Jesswani <[email-masked]>
> *Subject:* Re: URGENT REFUND TICKETS - MCI CASES
>
>
>
> Dear Malak,
>
>
>
> Can you share the related AWB and courier name for the below orders.
>
>
>
> Order
>
> Ticket
>
> 100145005
>
> 1061462
>
> 700223808
>
> 1139662
>
> 700232826
>
> 1091554
>
> 100134636
>
> 1131880
>
> 200258228
>
> 1131505
>
> 200260742
>
> 1139723
>
> 100130833
>
> 1139748
>
> 100148185
>
> 1123535
>
> 600105377
>
> 1129353
>
> 200274347
>
> 1131409
>
> 200261661
>
> 1127141
>
> 200273150
>
> 1139822
>
> 100137352
>
> 1132260
>
> 200255318
>
> 1130526
>
> 200261653
>
> 1131665
>
> 200265627
>
> 1134045
>
> 100139828
>
> 1134322
>
> 100148834
>
> 1131651
>
>
>
>
>
>
>
>
>
> On Mon, Jun 22, 2020 at 9:12 AM Sagar Khawani <[email-masked]> wrote:
>
> See we have cra and product receipt
>
> This is urgent
>
>
>
> ---------- Forwarded message ---------
> From: *Malak Nobeh* <[email-masked]>
> Date: Mon, 22 Jun 2020, 08:05
> Subject: Re: URGENT REFUND TICKETS - MCI CASES
> To: Sagar Khawani <[email-masked]>
> Cc: customer care <[email-masked]>, Shajeeb Cheriyath <
> [email-masked]>, Fahad Shafiq <[email-masked]>, Ekta Jesswani
> <[email-masked]>
>
>
>
> Hi Sagar,
>
> Ksa orders , please process.
>
> Thanks.
>
>
>
> On Mon, 22 Jun 2020 at 00:52, Sagar Khawani <[email-masked]> wrote:
>
> This is Dubai or ksa ?
>
>
>
> *From:* Malak Nobeh <[email-masked]>
> *Sent:* Sunday, June 21, 2020 7:17 PM
> *To:* Sagar Khawani <[email-masked]>
> *Cc:* customer care <[email-masked]>; Shajeeb Cheriyath <
> [email-masked]>; Fahad Shafiq <[email-masked]>; Ekta Jesswani
> <[email-masked]>
> *Subject:* URGENT REFUND TICKETS - MCI CASES
>
>
>
> Dear Sagar,
>
> Please process the refund for the below orders as we promised to close the
> cases within 2 days Max.
>
> Order
>
> Ticket
>
> 100145005
>
> 1061462
>
> 700223808
>
> 1139662
>
> 700232826
>
> 1091554
>
> 100134636
>
> 1131880
>
> 200258228
>
> 1131505
>
> 200260742
>
> 1139723
>
> 100130833
>
> 1139748
>
> 100148185
>
> 1123535
>
> 600105377
>
> 1129353
>
> 200274347
>
> 1131409
>
> 200261661
>
> 1127141
>
> 200273150
>
> 1139822
>
> 100137352
>
> 1132260
>
> 200255318
>
> 1130526
>
> 200261653
>
> 1131665
>
> 200265627
>
> 1134045
>
> 100139828
>
> 1134322
>
> 100148834
>
> 1131651
>
>
> Thanks.
>
>
>
> --
>
>
>
>
>
> --
>
>
>

-- 
*Regards, *