Subject: RE: Order 600852055
From: "Ivy" <[email-masked]>
To: "'Abel'" <[email-masked]>, "'Anas nazzal'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Ashley Fernandes'" <[email-masked]>, "'Rovie'" <[email-masked]>
Date: Mon, 22 Jun 2020 10:51:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Anas,

We will support you this time. Requesting you to inform customer to handle it with care.

We will send the replacement to our driver and kindly collect the damage lid from the customer and send it back to us.

Please let us know to whom we will hand over the lid.

@ Abel

Kindly arrange to send replacement lid of Nutricook Smart Pot Prime 8L to Mumzworld.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Anas nazzal [mailto:[email-masked]] 
Sent: Monday, June 22, 2020 10:36 AM
To: Ivy
Cc: customer care; Ashley Fernandes; Rovie; Abel
Subject: Re: Order 600852055

Dear Ivy,

Kindly find the attachment.

Best Regards,

Anas Nazzal 

 <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> 

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On Mon, Jun 22, 2020 at 10:22 AM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Anas,

Please send the invoice of this order.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Anas nazzal [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, June 22, 2020 10:20 AM
To: Ivy
Cc: customer care; Ashley Fernandes; Rovie; Abel
Subject: Re: Order 600852055

Hi Ivy,

The below customer by mistake broke the cover of the pan and she would like to get the cover only.

we need your confirmation if it is possible to provide the cover only for her.

if yes please inform the cost of it.

Best Regards,

Anas Nazzal 

 <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> 

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On Mon, Jun 22, 2020 at 9:08 AM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Anas,

Good day!

Kindly let us know what is the issue and provide the invoice of this order.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Anas nazzal [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, June 21, 2020 5:03 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Ashley Fernandes
Cc: customer care
Subject: Order 600852055

Dear Team,

The below customer would like to get the cover of the pot for Nutricook Smart Pot Prime 1200W Electric Pressure Cooker 8L  

Please confirm if it is possible 

Order 600852055 

 

Best Regards

Anas Nazzal 

 

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