Subject: Re: KSA Urgent Delivery / Delayed - Order No. 200284727 / AWB OS01581640KS
From: "Asad ." <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, KSA Lastmile <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>
Date: Mon, 22 Jun 2020 05:52:23 +0000
List-Id: <ccteam.mumzworld.com>

Guys, Any update?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
[instagram]<https://www.instagram.com/mumzworldcom/> [facebook] <https://www.facebook.com/mumzworld>  [youtube] <https://www.youtube.com/user/MumZworld>  [snapchat] <https://www.snapchat.com/add/mumzworld.com>  [twitter] <https://twitter.com/mumzworld>
[mumzworld logo]<https://www.mumzworld.com/en/>
[mumzworld awards]<https://www.mumzworld.com/en/media-and-press>
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.

From: Hyacinth Joyce <[email-masked]>
Date: Monday, 22 June 2020 at 9:37 AM
To: Zubair Wahid <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, KSA Lastmile <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>
Subject: Re: KSA Urgent Delivery / Delayed - Order No. 200284727 / AWB OS01581640KS

Hi Zubair,

The customer called again to follow up.

May we have an update? Has the shipment been dispatched?

Thank you.

Best Regards,
Joyce Alvarado
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Tue, 16 Jun 2020 at 16:12, Zubair Wahid <[email-masked]<mailto:[email-masked]>> wrote:
This is a partial shipment, we are reattempting the missing items.

On Tue, Jun 16, 2020 at 8:55 AM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Zubair,

Please update us urgently, the customer is really upset because of the delay

The customer wants to receive the shipment within this week

On Sun, Jun 14, 2020 at 6:35 PM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Kindly update the status of this order urgently.

Regards

On Tue, Jun 9, 2020 at 2:26 PM Hyacinth Joyce <[email-masked]<mailto:[email-masked]>> wrote:
Hi team,

The customer with the above shipment called to follow up and is upset for the delay. The order was created on 30th April.

Upon tracking the shipment:

Kindly assist to arrange delivery within a week time.

Thank you.

Best Regards,
Joyce Alvarado
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
Error! Filename not specified.