Subject: Re: PLEASE CANCEL 100146449/ DHL 2406998823
From: Mary Anne Agapito <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sun, 21 Jun 2020 18:02:46 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

The item has been delivered but collection has already been done through
Imile.- imile awb# 606022050540.

Kindly check if the shipment has been returned by the courier, and please
create the CRA.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jun 21, 2020 at 3:09 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> The AWB shows as delivered
>
>
> On Sun, Jun 21, 2020 at 2:25 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Hussain,
>>
>> Please create the CRA, the customer is following up on her refund.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sun, May 24, 2020 at 12:35 AM Mohammed Ali Naji Almahdi <
>> [email-masked]> wrote:
>>
>>> Dear KSA Team,
>>>
>>> I hope you are doing well.
>>>
>>> The customer for this order notified that she no longer wants the
>>> shipment.
>>>
>>> Could you please confirm the cancellation so that the customer can be
>>> refunded once the items have been returned to us.
>>>
>>> If there are any issues please let me know.
>>>
>>> Kind Regards,
>>>
>>> Mohammed
>>>
>>