Subject: Re: No movement for shipment 100143082/ Shipa S001111874673
From: Amr Essam <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, Anas nazzal <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sun, 21 Jun 2020 13:34:35 +0300
List-Id: <ccteam.mumzworld.com>

Hi Eugene,

We didn't receive the shipment from your side.

Regards,

On Sun, Jun 21, 2020 at 1:31 PM Eugene Mugisa <[email-masked]> wrote:

> + @Amr Essam <[email-masked]>
>
>
>
> What is the update here
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Angeli Fontillas <[email-masked]>
> *Sent:* Sunday, June 21, 2020 2:26 PM
> *To:* Anas nazzal <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; Zubair Wahid <[email-masked]>
> *Cc:* Ronald Gaviola <[email-masked]>; Eugene Mugisa <
> [email-masked]>; customer care <[email-masked]>; Ekta
> Jesswani <[email-masked]>; Amir Julkarnain <[email-masked]>
> *Subject:* Re: No movement for shipment 100143082/ Shipa S001111874673
>
>
>
> Hello Team,
>
>
>
> May we have an update on this please, customer is furious with the delay.
>
>
>
> No movement from Shipa since 30th of April.
>
>
>
> Can we please check and ship this out with DHL express and share AWB asap.
>
>
>
> Thank you.
>
>
>
>
>
> On Mon, 1 Jun 2020 at 11:46, Anas nazzal <[email-masked]> wrote:
>
> Dear Team,
>
>
>
> Kindly do the needful as the customer keeps calling to follow up and there
> is no update has been shared yet.
>
>
>
> Best Regards,
>
> Anas Nazzal
>
>
>
>
>
> On Thu, May 21, 2020 at 8:46 PM Mohammed Ali Naji Almahdi <
> [email-masked]> wrote:
>
> Dear KSA team,
>
>
>
> The customer for this shipment is following up and the tracking shows
> there has been no movement since the 30th of April.
>
>
>
> Could you please follow up with the courier so that the shipment can be
> completed and if there are  any issues please let me know.
>
>
>
> Kind Regards,
>
>
>
> Mohammed
>
>
>
>
> --
>
> *Regards,*
>
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 

Amr Essam
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594621560
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>