Subject: Re: Order Number 100125155
From: Anas nazzal <[email-masked]>
To: "Asad ." <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, DXB CS <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, Shady Elgendy <[email-masked]>, Ronald Gaviola <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Sun, 21 Jun 2020 14:25:03 +0400
List-Id: <ccteam.mumzworld.com>

Dear Asad,

Please note that I spoke to the customer and she agreed to get A gift
certificate because she can't wait anymore for the items.
Moreover, some items will not be proper for her child.

Best regards,
Anas Nazzal

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On Sun, Jun 21, 2020 at 2:18 PM Asad . <[email-masked]> wrote:

> If we have the stock and if customer agrees it you can re-ship if not
> please refund the money to the customer today.
>
>
>
> Kind Regards,
>
> *Asad Pirzada*
> Chief Operations Officer
>
> *M * +971 504 09 5386
> *E* [email-masked]
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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> *From: *Eugene Mugisa <[email-masked]>
> *Date: *Sunday, 21 June 2020 at 2:10 PM
> *To: *"Asad ." <[email-masked]>, Anas nazzal <[email-masked]>,
> DXB CS <[email-masked]>, Hussain Firoz Miyagamwala <
> [email-masked]>, KSA Lastmile <[email-masked]>, Ekta
> Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>,
> Shady Elgendy <[email-masked]>, Ronald Gaviola <[email-masked]>,
> Shajeeb Cheriyath <[email-masked]>
> *Cc: *Zubair Wahid <[email-masked]>, customer care <
> [email-masked]>
> *Subject: *RE: Order Number 100125155
>
>
>
> Hello Asad,
>
>
>
> The shipment picked up by NAQEL on 14th of April and they haven’t
> delivered until now. It is still undelivered and is one of the non moving
> shipments.
>
>
>
> @Anas nazzal <[email-masked]>
>
>
>
> Please place a new order for the customer and we shall mark this lost on
> NAQEL.
>
>
>
> + @Ronald Gaviola <[email-masked]> @Shajeeb Cheriyath
> <[email-masked]> FYA
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Asad . <[email-masked]>
> *Sent:* Sunday, June 21, 2020 1:58 PM
> *To:* Anas nazzal <[email-masked]>; DXB CS <[email-masked]>;
> Hussain Firoz Miyagamwala <[email-masked]>; KSA Lastmile <
> [email-masked]>; Ekta Jesswani <[email-masked]>; Amir
> Julkarnain <[email-masked]>; Shady Elgendy <[email-masked]>
> *Cc:* Ronald Gaviola <[email-masked]>; Zubair Wahid <
> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
> care <[email-masked]>
> *Subject:* Re: Order Number 100125155
>
>
>
> Adding Shady,
>
>
>
> This is very concerning…..
>
>
>
> Kind Regards,
>
> *Asad Pirzada*
> Chief Operations Officer
>
> *M * +971 504 09 5386
> *E* [email-masked]
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
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> <https://twitter.com/mumzworld>
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>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
> Confidentiality Notice: This e-mail message, including any attachments, is
> for the sole use of the intended recipient(s) and may contain confidential
> and privileged information. Any unauthorized review, use, disclosure or
> distribution of this information is prohibited, and may be punishable by
> law. If this was sent to you in error, please notify the sender by reply
> e-mail and destroy all copies of the original message. Please consider the
> environment before printing this e-mail.
>
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>
> *From: *Anas nazzal <[email-masked]>
> *Date: *Sunday, 21 June 2020 at 1:45 PM
> *To: *DXB CS <[email-masked]>, Hussain Firoz Miyagamwala <
> [email-masked]>, KSA Lastmile <[email-masked]>, Ekta
> Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
> *Cc: *Ronald Gaviola <[email-masked]>, Zubair Wahid <
> [email-masked]>, Eugene Mugisa <[email-masked]>, customer
> care <[email-masked]>, Asad <[email-masked]>
> *Subject: *Re: Order Number 100125155
>
>
>
> Dear Team,
>
>
>
> Kindly note that the below order has been created on  28-Mar-2020 but no
> delivery was so far.
>
> Shipment number 70770596
>
>
>
> Best regards,
>
> Anas Nazzal
>
>
>
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>
> On Tue, Jun 9, 2020 at 1:35 PM DXB CS <[email-masked]> wrote:
>
> Dear Team,
>
>
>
> We requested for urgent delivery .
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
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>
> *From:* Anas nazzal [mailto:[email-masked]]
> *Sent:* Tuesday, June 9, 2020 12:57 PM
> *To:* KSA Lastmile <[email-masked]>; Hussain Firoz
> Miyagamwala <[email-masked]>; Ronald Gaviola <[email-masked]>;
> Zubair Wahid <[email-masked]>; Eugene Mugisa <[email-masked]>;
> [email-masked]; DXB CS <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Order Number 100125155
>
>
>
> Dear Team,
>
>
>
> Kindly do the needful and arrange an urgent delivery to the subject order
> as the customer did place an order at  28-Mar-2020
>
>
>
> Wimo-KSA::2007000026003
>
> iMile-KSA::604042023913
>
> NAQEL-Road::70770596
>
> iMile-KSA::604082081924
>
>
> Best Regards,Anas Nazzal
>
>
>
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>