Subject: Re: Naqel refund shipments// Waiting for CRA
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Rodina Magdy <[email-masked]>
Cc: Sagar Khawani <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Sun, 21 Jun 2020 13:08:02 +0400
List-Id: <ccteam.mumzworld.com>

Dear Eugene / Rodina / Ekta,

Please send me the final file on this, as creating CRA is critical and also
it affects Finance and Inventory part.
So please give me the cases which are 100% accurate.

On Sun, Jun 21, 2020 at 12:58 PM Eugene Mugisa <[email-masked]> wrote:

> Hello Rodina,
>
>
>
> I see in today’s report some 4 packages delivered by NAQEL.  Please
> reconfirm with customer if they received.
>
>
>
> Courier
>
> AWB Number
>
> Shipper Reference Number
>
> Cst follow up
>
> Cst Request
>
> Refunded
>
> Comments
>
> Classification
>
> NAQEL Current Status
>
> Saee Reallocated
>
> Proceed With Refund?
>
> Done
>
> Current NAQEL Status
>
> delivery date
>
> NAQEL
>
> 70819971
>
> 200276260
>
> Yes
>
> Refund
>
> No
>
> request to cancel and refund
>
> Refund
>
> Pending
>
> No
>
> Proceed With Refund
>
> Yes
>
> Delivered
>
> 18-Jun-20
>
> NAQEL
>
> 70818312
>
> 100133129_2
>
> Yes
>
> Refund
>
> No
>
> request to cancel and refund
>
> Refund
>
> Pending
>
> No
>
> Proceed With Refund
>
> Yes
>
> Delivered
>
> 19-Jun-20
>
> NAQEL
>
> 70789560
>
> 100137906
>
> Yes
>
> Refund
>
> No
>
> request to cancel and refund
>
> No Comment
>
> Pending
>
> No
>
> Proceed With Refund
>
> Yes
>
> Delivered
>
> 18-Jun-20
>
> NAQEL
>
> 70786849
>
> 100134635_2
>
> Yes
>
> Refund
>
> No
>
> request to cancel and refund
>
> No Comment
>
> Pending
>
> No
>
> Proceed With Refund
>
> Yes
>
> Delivered
>
> 18-Jun-20
>
>
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Eugene Mugisa <[email-masked]>
> *Sent:* Saturday, June 20, 2020 12:45 PM
> *To:* 'Sagar Khawani' <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; Rodina Magdy <[email-masked]>; Ronald
> Gaviola <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* RE: Naqel refund shipments// Waiting for CRA
>
>
>
> @Rodina Magdy <[email-masked]>
>
>
>
> For all shipments you request Sagar to Refund, Please create  G Doc and
> share it with all.
>
>
>
> @Sagar Khawani <[email-masked]> to update those he has proceeded
> with the refund confirmed.
>
>
>
> We will update NAQEL status. + @Ronald Gaviola <[email-masked]>
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Sagar Khawani <[email-masked]>
> *Sent:* Saturday, June 20, 2020 11:48 AM
> *To:* Hussain Firoz Miyagamwala <[email-masked]>; Rodina Magdy <
> [email-masked]>
> *Cc:* Ronald Gaviola <[email-masked]>; Eugene Mugisa <
> [email-masked]>; customer care <[email-masked]>
> *Subject:* RE: Naqel refund shipments// Waiting for CRA
>
>
>
> Yes
>
> In memo pls mention
>
>
>
> Naqel’s cancellation - 109 batch
>
>
>
> *From:* Hussain Firoz Miyagamwala <[email-masked]>
> *Sent:* Saturday, June 20, 2020 10:06 AM
> *To:* Rodina Magdy <[email-masked]>; Sagar Khawani <
> [email-masked]>
> *Cc:* Ronald Gaviola <[email-masked]>; Eugene Mugisa <
> [email-masked]>; customer care <[email-masked]>
> *Subject:* Re: Naqel refund shipments// Waiting for CRA
>
>
>
> ++ Sagar
>
>
>
> Can you check the below Email from Rodina and approve.
>
>
>
>
>
>
>
>
> On Fri, Jun 19, 2020 at 9:03 PM Rodina Magdy <[email-masked]> wrote:
>
> Hi Hussain,
>
>
>
> Kindly check the below attached file for the CRA request for these orders,
> as we already made the refund escalation for it.
>
>
>
> --
>
> *Best Regards,*
>
> *Rodina Salem*
>
> *CS Leader*
>
> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
>
> *A* Cairo, Egypt
>
>