Subject: Re: cancellation 600872848_2 // Emirates-Post::1000006961468
From: Mostafa saad <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Alaa Musa <[email-masked]>, Umang Mehrotra <[email-masked]>, "Returns.fc" <[email-masked]>, Radwa Ali <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>
Date: Sun, 21 Jun 2020 11:51:46 +0400
List-Id: <ccteam.mumzworld.com>

Hello Denmark

Yes and proceed it again with EM Post

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sun, Jun 21, 2020 at 11:08 AM Denmark A <[email-masked]> wrote:

> Hi Alaa,
>
> Package was already shipped last 17th of june 2020.
>
> @Mostafa saad <[email-masked]> Please confirm.
>
> Regards,
>
> On Sun, Jun 21, 2020 at 11:04 AM Alaa Musa <[email-masked]> wrote:
>
>> Dear team,
>>
>> What is the update on the CRA, customer wants a refund, she doesn't want
>> the order anymore.
>>
>> Regards,
>> Alaa
>>
>>
>> On Thu, 18 Jun 2020 at 16:44, Radwa Ali <[email-masked]> wrote:
>>
>>> Hi Umang,
>>> I called her and she wants a refund.
>>> Please do not reship we need to refund.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Thu, Jun 18, 2020 at 12:03 PM Umang Mehrotra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Radwa,
>>>>
>>>>
>>>>
>>>> When we received the shipment we called up customer and customer he
>>>> said he wants the shipment. So team reship it again.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Umang Mehrotra
>>>>
>>>>
>>>>
>>>> *From:* Radwa Ali [mailto:[email-masked]]
>>>> *Sent:* Thursday, June 18, 2020 11:58 AM
>>>> *To:* Returns.fc <[email-masked]>
>>>> *Cc:* Samiya Sheikh <[email-masked]>; customer care <
>>>> [email-masked]>
>>>> *Subject:* Re: cancellation 600872848_2 // Emirates-Post::1000006961468
>>>>
>>>>
>>>>
>>>> Hi Returns team,
>>>>
>>>> This has been returned since the 17th of June and the customer keeps
>>>> following up for refund.
>>>>
>>>> We need a CRA ASAP.
>>>>
>>>>
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 14, 2020 at 11:13 AM Usman Abbasi <
>>>> [email-masked]> wrote:
>>>>
>>>> Noted.
>>>>
>>>>
>>>>
>>>> *From:* Samiya Sheikh <[email-masked]>
>>>> *Sent:* Sunday, June 14, 2020 10:15 AM
>>>> *To:* Usman Abbasi <[email-masked]>; Rajesh Pattabhi <
>>>> [email-masked]>
>>>> *Cc:* customer care <[email-masked]>
>>>> *Subject:* cancellation 600872848_2 // Emirates-Post::1000006961468
>>>>
>>>>
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Kindly cancel/return this shipment as per customer's request.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> --
>>>> You received this message because you are subscribed to the Google
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>>>> an email to [email-masked].
>>>> To view this discussion on the web visit
>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAJ_iQ--iydSzFrSqacWWbCwd4%3DAyRZu2LrSq9fzZLGza%2B2xo3Q%40mail.gmail.com
>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAJ_iQ--iydSzFrSqacWWbCwd4%3DAyRZu2LrSq9fzZLGza%2B2xo3Q%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>> --
>> You received this message because you are subscribed to the Google Groups
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>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to [email-masked].
>> To view this discussion on the web visit
>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CANYcf5mHC%2Bd1aU%3DqEuM8rwr62wv%2BHDaTXyuAYMFTpEO%2BiPWFUw%40mail.gmail.com
>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CANYcf5mHC%2Bd1aU%3DqEuM8rwr62wv%2BHDaTXyuAYMFTpEO%2BiPWFUw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>