Subject: Re: Missing Items - Order No. 200281348
From: Hyacinth Joyce <[email-masked]>
To: Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, "Outbound.fc" <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sat, 20 Jun 2020 19:46:15 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

Please update.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, 17 Jun 2020 at 13:14, Hyacinth Joyce <[email-masked]> wrote:

> Hi Habib,
>
> Please see the below images forwarded by the customer. The above mentioned
> items are not received.
>
>
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Tue, 16 Jun 2020 at 14:40, Muhammad Habib <[email-masked]>
> wrote:
>
>> Dear Hyacinth,
>>
>> CCTV footage has been reviewed. All items were packed correctly in 1
>> package.
>>
>> On Tue, Jun 16, 2020 at 2:57 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer with the above mentioned order informed that she did not
>>> receive the below items.
>>>
>>>
>>> 200281348 HAS-E7496102
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1136434> Monopoly
>>> Junior: DreamWorks Trolls World Tour Edition Board Game 1
>>> 200281348 ZGT-61137
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1155037> Funville
>>> - Who Am I 1
>>>
>>>
>>> 200281348 ZGT-61151
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1155033> Funville
>>> - Snakes & Ladders 1
>>> Kindly check and advise ASAP.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>
>>
>> --
>>
>>
>> Thanks & regards,
>>
>>
>>
>>