Subject: Re: Order 100151236 // DHL-Express::4712002116
From: Ronald Gaviola <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Pankaj Mahey <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Radwa Ali <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Sat, 20 Jun 2020 16:41:06 +0400
List-Id: <ccteam.mumzworld.com>

-3PL

Mary Anne,

Could you please try to call this customer 200285516_2 as they might have
received the package for 100151236

Regards,
Ronald

On Sat, Jun 20, 2020 at 2:21 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> May we have an update on this shipment?
>
> The customer is extremely furious. As per her, she contacted DHL and the
> shipment is not with them.
>
> Please clarify. We need an urgent update. The customer has been following
> up several times.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jun 20, 2020 at 9:06 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Kindly assist urgently.
>>
>> Regards
>>
>> On Fri, Jun 19, 2020 at 9:19 AM <[email-masked]> wrote:
>>
>>> Hi @Ronald Gaviola <[email-masked]>,
>>>
>>> Any updates ?
>>>
>>>
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* Ronald Gaviola <[email-masked]>
>>> *Sent:* Wednesday, June 17, 2020 3:44 PM
>>> *To:* Samiya Sheikh <[email-masked]>; ae.mumzworld <
>>> [email-masked]>
>>> *Cc:* Eugene Mugisa <[email-masked]>; Pankaj Mahey <
>>> [email-masked]>; customer care <[email-masked]>
>>> *Subject:* Re: Order 100151236 // DHL-Express::4712002116
>>>
>>>
>>>
>>> +ae.mumzworld <[email-masked]> Khalid
>>>
>>>
>>>
>>> Please advise as to why the shipment is not moving.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Ronald
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jun 17, 2020 at 2:26 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Kindly update urgently @Ronald Gaviola <[email-masked]>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> On Mon, Jun 15, 2020 at 2:35 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Kindly update the status of this shipment urgently. no update since May
>>> 23rd.
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>