Subject: RE: Excessive Delayed- 100134347// awb: 70779220
From: "DXB CS" <[email-masked]>
To: "'Samiya Sheikh'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>
Cc: "'Mary Anne Agapito'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Hyacinth Joyce'" <[email-masked]>
Date: Sat, 20 Jun 2020 16:07:39 +0400
List-Id: <ccteam.mumzworld.com>

Noted . 

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Samiya Sheikh [mailto:[email-masked]] 
Sent: Saturday, June 20, 2020 4:04 PM
To: DXB CS <[email-masked]>; Eugene Mugisa <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>; customer care <[email-masked]>; Hyacinth Joyce <[email-masked]>
Subject: Re: Excessive Delayed- 100134347// awb: 70779220

Hi Team,

kindly cancel /return this shipment urgently.

Regards 

On Thu, Jun 11, 2020 at 1:19 PM Hyacinth Joyce <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

The customer called again and is very upset about the delay.

May we please prioritize this shipment and deliver within a week time frame.

Thank you.

 

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Wed, 3 Jun 2020 at 14:01, 'DXB CS' via customer care <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

We will try to deliver it asap. 

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Mary Anne Agapito [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 3, 2020 12:28 PM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Hussain Firoz Miyagamwala <[email-masked] <mailto:[email-masked]> >
Subject: Excessive Delayed- 100134347// awb: 70779220

Hi Anita,

The shipment is excessively delayed from your side, please ensure the delivery within this week as much as possible.

Please help us resolve the issue once and for all.

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

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