Subject: Re: Mising items - SO# 600826221
From: Mostafa Said <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa saad <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sat, 20 Jun 2020 13:46:05 +0400
List-Id: <ccteam.mumzworld.com>

Hello Angeli,

There was a ticket raised for this case and we already replied.

On Sat, Jun 20, 2020 at 1:28 PM Angeli Fontillas <[email-masked]>
wrote:

> Hello Team,
>
> May we have an update on this please?
>
> Customer is following up.
>
> Thank you.
>
> On Thu, 4 Jun 2020 at 13:01, Mostafa saad <[email-masked]> wrote:
>
>> Hello Radwa
>>
>> AS per our record Imile was delivered this order ( 600826221_1  ) with
>> the attached items
>>
>>
>>
>> Also, Jeebly was delivered another order with the attached items,
>>
>>
>>
>> So please check with OB team for the missing items
>>
>> @Mohit Caleb <[email-masked]>  FYI
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Thu, Jun 4, 2020 at 12:52 PM <[email-masked]> wrote:
>>
>>> Hi All,
>>>
>>> Please assist in checking the below missing item case;
>>>
>>>
>>>
>>> Order # 600826221_1 and _2
>>> AWB #
>>> IMILE::604292031465 JEEBLY::JB225557
>>> Courier:
>>> Missing item: 2 items.
>>> SKU: 3014260278328
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=156505>
>>> TNS-D12.513KFROZEN
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=709043>:
>>> Picture of the missing item if available:
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
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>>> .
>>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
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>

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