Subject: Re: Order delivery update 200258787 // SMSA-Road::290084807012
From: Samiya Sheikh <[email-masked]>
To: Ronald Gaviola <[email-masked]>, Asad <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Amir Mustafa Ebadda <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>
Date: Sat, 20 Jun 2020 11:24:08 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

Customer confirmed none of the packages are delivered and already
contacted the SMSA about the same. we need confirmation to replace/refund.

Kindly assist urgently @Ronald Gaviola <[email-masked]>
 @Hussain Firoz Miyagamwala <[email-masked]>

Regards

On Wed, Jun 17, 2020 at 9:47 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> @Hussain Firoz Miyagamwala <[email-masked]> Please include SKU
> KI-21606R-01
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=768378> in
> the CRA urgently.
>
> Regards
>
> On Sat, Jun 13, 2020 at 3:37 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> This order is very important. Kindly include SKU    KI-21606R-01 in the
>> CRA, Customer confirmed she didn't receive any package and she informed
>> SMSA the same.
>>
>> Customer is saudi royal family (Al saud).
>>
>> Regards
>>
>> On Thu, Jun 11, 2020 at 11:36 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi  Hi Hussain,
>>>
>>> Please include SKU: KI-21606R-01
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=768378> in
>>> CRA.
>>>
>>> Regards ,
>>>
>>> On Thu, Jun 11, 2020 at 11:06 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Hussain,
>>>>
>>>> Please include SKU: KI-21606R-01
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=768378> in
>>>> CRA.
>>>>
>>>> Regards
>>>>
>>>> On Fri, Jun 5, 2020 at 8:15 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> CRA is created for 1 item out of  3. confirmed with the customer she
>>>>> didn't receive any package/item.
>>>>>
>>>>>  @Hussain Firoz Miyagamwala <[email-masked]>  Kindly update
>>>>> CRA accordingly so we can reorder, high priority.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Thu, Jun 4, 2020 at 1:10 PM Amir Mustafa Ebadda <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hello Christy
>>>>>>
>>>>>>
>>>>>> Can you ease advise on below
>>>>>>
>>>>>>
>>>>>> Sent from my Samsung Galaxy smartphone.
>>>>>>
>>>>>>
>>>>>>
>>>>>> -------- Original message --------
>>>>>> From: Ronald Gaviola <[email-masked]>
>>>>>> Date: 04/06/2020 12:32 pm (GMT+04:00)
>>>>>> To: Samiya Sheikh <[email-masked]>, Amir Mustafa Ebadda <
>>>>>> [email-masked]>
>>>>>> Cc: Mariya Christy <[email-masked]>, Hussain Firoz
>>>>>> Miyagamwala <[email-masked]>, Eugene Mugisa <
>>>>>> [email-masked]>, Ekta Jesswani <[email-masked]>, Veronique
>>>>>> Bachmann <[email-masked]>, customer care <
>>>>>> [email-masked]>
>>>>>> Subject: Re: Order delivery update 200258787 //
>>>>>> SMSA-Road::290084807012
>>>>>>
>>>>>> +Amir Mustafa Ebadda <[email-masked]>
>>>>>>
>>>>>> This is very concerning. Please investigate what happened on this
>>>>>> package and revert.
>>>>>>
>>>>>> We need to find solution on this issue
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Ronald
>>>>>>
>>>>>>
>>>>>> On Thu, Jun 4, 2020 at 12:04 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Kindly update the status of the shipment urgently. Customer
>>>>>>> contacted SMSA and they informed her shipment is returning to the shipper
>>>>>>> but its updated and delivered on the tracking.
>>>>>>>
>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> @Eugene Mugisa
>>>>>>> <[email-masked]> @Ronald Gaviola <[email-masked]> @Ekta
>>>>>>> Jesswani <[email-masked]> @Veronique Bachmann
>>>>>>> <[email-masked]>
>>>>>>> need your assistance. Customer is saudi royal family (Al saud).
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>