Subject: Re: Missing Screws - 600742349// SKU: GT-KD430-02
From: Mary Anne Agapito <[email-masked]>
To: brands <[email-masked]>
Cc: Denmark A <[email-masked]>, Jeffin Joy <[email-masked]>, Anas nazzal <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, rizwan <[email-masked]>
Date: Fri, 19 Jun 2020 17:34:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Apologies for the late reply. Thank you for your support.

@Denmark A <[email-masked]> @Returns.fc <[email-masked]> -
has this already been collected from the vendor? Has it been given to the
customer now?

Please confirm. Thank you

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Jun 8, 2020 at 8:56 AM brands <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> Good Morning!
>
> Thanks for sending the RMA.
>
> Is this the missing part? You can collect it in our warehouse.
>
>
>
> Regards,
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, June 8, 2020 8:54 AM
> *To:* brands <[email-masked]>
> *Cc:* Jeffin Joy <[email-masked]>; Anas nazzal <[email-masked]>;
> Umang Mehrotra <[email-masked]>; Mary Anne Agapito <
> [email-masked]>; customer care <[email-masked]>; Returns.fc
> <[email-masked]>; lastmile <[email-masked]>; Eugene
> Mugisa <[email-masked]>; Mostafa saad <[email-masked]>;
> rizwan <[email-masked]>
> *Subject:* Re: Missing Screws - 600742349// SKU: GT-KD430-02
>
>
>
> Please find the attached RMA filled up form for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Jun 8, 2020 at 8:38 AM brands <[email-masked]> wrote:
>
> Hi,
>
>
> I just confirmed that the screw is available in our warehouse. See below
> and confirm if this is the missing part.
>
>
>
> Please still provide the RMA
>
>
>
> Regards,
>
>
>
> *From:* Jeffin Joy <[email-masked]>
> *Sent:* Monday, June 8, 2020 2:49 AM
> *To:* Anas nazzal <[email-masked]>; Umang Mehrotra <
> [email-masked]>
> *Cc:* brands <[email-masked]>; Mary Anne Agapito <[email-masked]>;
> customer care <[email-masked]>; Returns.fc <[email-masked]>;
> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
> Mostafa saad <[email-masked]>; Denmark A <[email-masked]>;
> rizwan <[email-masked]>
> *Subject:* Re: Missing Screws - 600742349// SKU: GT-KD430-02
>
>
>
> +Umang Mehrotra <[email-masked]>
>
>
>
> Hi Umang, Kindly assist with the RMA
>
>
>
> __
>
> Regards,
>
>
>
> *Jeffin Joy*
> Logistics Executive
>
> *P* +971 4 245 1324   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Sun, Jun 7, 2020 at 3:16 PM Anas nazzal <[email-masked]> wrote:
>
> Dear Team,
>
>
>
> Kindly update the status as teh customer called again to follow up.
>
>
>
> Best Regards,
>
> Anas Nazzal
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
>
>
> On Thu, Jun 4, 2020 at 8:20 AM brands <[email-masked]> wrote:
>
> Hi Jeffin,
>
>
>
> Good Morning!
>
>
>
> Waiting for the RMA.
>
>
>
> Regards,
>
> Raymond
>
>
>
> Regards,
>
>
>
> *From:* brands
> *Sent:* Wednesday, June 3, 2020 8:05 AM
> *To:* Jeffin Joy <[email-masked]>; Mary Anne Agapito <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; lastmile <[email-masked]>; Eugene
> Mugisa <[email-masked]>; Mostafa saad <[email-masked]>;
> Denmark A <[email-masked]>
> *Subject:* RE: Missing Screws - 600742349// SKU: GT-KD430-02
>
>
>
> Hi Jeffin,
>
>
>
> Kindly provide the RMA with complete details so we can process.
>
>
>
> Thanks.
>
>
>
> Regards,
>
>
>
> *From:* Jeffin Joy <[email-masked]>
> *Sent:* Wednesday, June 3, 2020 1:05 AM
> *To:* Mary Anne Agapito <[email-masked]>
> *Cc:* brands <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; lastmile <[email-masked]>;
> Eugene Mugisa <[email-masked]>; Mostafa saad <
> [email-masked]>; Denmark A <[email-masked]>
> *Subject:* Re: Missing Screws - 600742349// SKU: GT-KD430-02
>
>
>
> Hi Mary,
>
>
>
> PLease find the PO.
>
>
>
> POMUMZ_DXB118671
>
>
>
> __
>
> Regards,
>
>
>
> *Jeffin Joy*
> Logistics Executive
>
> *P* +971 4 245 1324   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Tue, Jun 2, 2020 at 3:15 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> The subject item is under the baby registry which was purchased last March
> 04. The recipient just opened her gifts and found out that there are
> missing screws on this chair.
>
>
>
> Below are the pictures sent by the customer
>
>
>
>
>
>
>
>
>
>
>
>
> May we ask for the missing screws, please?
>
>
>
> @Jeffin Joy <[email-masked]>  - please assist with the PO number
>
>
>
> @Returns.fc <[email-masked]> @Denmark A <[email-masked]> -
> please reship the screws under the same SO when received.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
>
>
>