Subject: Re: Payment Issue
From: Sara Ahmed <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Anne D’souza <[email-masked]>, Amr Abed <[email-masked]>, Tech Team <[email-masked]>, customer care <[email-masked]>
Date: Fri, 19 Jun 2020 14:08:24 +0400
List-Id: <ccteam.mumzworld.com>

Hi Anas,

Was this the same issue? A problem with Pointspay?

On Fri, 19 Jun 2020 at 10:44, Anas nazzal <[email-masked]> wrote:

> Hi Anna,
>
> Please note that I advised the customer to make the payment using a
> laptop, therefore, the payment has been made.
> But the issue still persists on mobile application
>
> Best Regards,
> Anas Nazzal
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
> www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_-942007453528448758_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Wed, Jun 17, 2020 at 5:21 PM Radwa Ali <[email-masked]> wrote:
>
>> Hi All,
>> [email-masked] is having the same issue .
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Tue, Jun 16, 2020 at 6:00 PM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Kindly assist with the below customer as he is informed that payment has
>>> not been completed due to an error message.
>>>
>>> Email ID [email-masked]
>>>
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>> www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_-942007453528448758_m_-1652415203198161432_m_7238253023707204011_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>

-- 

*Sara Ahmed*

Head of Technology

e: [email-masked] <[email-masked]> │ w: www.mumzworld.com

a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE