Subject: Arabic Language Test - Murshid Morangat
From: Murshid Morangat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Jun 2020 08:36:34 -0400

Foreign Language
Screening Test

Name

Murshid
Morangat    /  (+91) 8589885042    / [email-masked]

Whats your first language

Arabic

Please
answer in grammatically correct ENGLISH the following situation in 100 words:
You are working for Pizza Hut as a phone order executive. You took the order
from a customer and informed him that his order will be delivered in 30 minutes.
The customer calls you back after 45 minutes complaining that he has not
received his Pizza yet. When you check you realised that you made a mistake and
you entered his address incorrectly. You have the customer waiting on phone,
what would you do in this situation?

*First of all I will say sorry
for the trouble then talk like this ," sorry for the trouble, its by mistake, if
you dont mind I can rearrange the order and send it to you. Please co-operate
sir.

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

Me
Murshid from Kerala Living in Bangalore. I completed sslc,+2 from kerala and
graduated UG and PG in Arabic language and literature from  Mahathma Gandhi
University Kottayam from Kerala.   I have four year experience in Arabic
teaching and writing. I can type arabic 40W/M

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

*خلق حسن أمام المشترين

*كلمة حسنة في الكلام أبدا دون الغضب

*مستقرة الابتسامة أبدا في العمل والكلام

* يعمل للشركة عملا طيبا بواسطة إقراء
الإرشادات الشركة

Please answer this question in YOUR
LANGUAGE: In 5 sentences please explain what makes you the right candidate for
customer service job.

*الوقت المعين

*العمل الخالصة

*الإطاعة لإرشادات الشركة

*أحسن الكلام بين البائع والمشترين

*مقيم بالإبتسام

Please answer this question in YOUR
LANGUAGE: In 200 - 500 words please tell us about any city or town that you
traveled to

زرت مدينة بنغلور قبل عامين.
كانت ذالك المدينة جميلة و مضيئة باالضوء
المختلفة الألوان في الشوارع والمراكز
الكبيرة وغير. أحببت كثيرا ذالك
السياحة.