Subject: Re: Urgent Collection - Order No. 600889861 / CRA_AR_RE12657
From: Taiba <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Mostafa saad <[email-masked]>
Cc: lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Returns.fc <[email-masked]>, Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 11:50:33 +0000
List-Id: <ccteam.mumzworld.com>

We shall attempt pickup. Thanks for the details team.

Taiba Asghar
Key Account Executive

[Logo]<http://www.jeebly.com/>

JEEBLY LLC

Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1

Dubai | United Arab Emirates

t: +971 800 533259

m: +971 52 314 8509

e: [email-masked]<mailto:[email-masked]>

www.jeebly.com<http://www.jeebly.com/>

[Facebook icon]<https://www.facebook.com/jeeblynow/>   [LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>    [Twitter icon] <https://twitter.com/jeeblynow1?lang=en>    [Youtube icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>    [Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>

________________________________
From: Hyacinth Joyce <[email-masked]>
Sent: Thursday, June 18, 2020 3:48 PM
To: Mostafa saad <[email-masked]>; Taiba <[email-masked]>
Cc: lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>; Returns.fc <[email-masked]>; Umang Mehrotra <[email-masked]>; Denmark A <[email-masked]>; customer care <[email-masked]>
Subject: Re: Urgent Collection - Order No. 600889861 / CRA_AR_RE12657

Hi team,

I have just spoken with the customer and he informed me that he did not receive nor missed a call.

Please see the below address and contact number.

Please note that the customer's address is of the same building of LULU.

Thank you.

Best Regards,
Joyce Alvarado

Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Thu, 18 Jun 2020 at 15:38, Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:
@Hyacinth Joyce<mailto:[email-masked]>  Please call the customer again and make sure to give us the complete address

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 18, 2020 at 3:30 PM Taiba <[email-masked]<mailto:[email-masked]>> wrote:
No response from customer. Kindly assist with complete location.

Taiba Asghar
Key Account Executive

[Logo]<http://www.jeebly.com/>

JEEBLY LLC

Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1

Dubai | United Arab Emirates

t: +971 800 533259

m: +971 52 314 8509

e: [email-masked]<mailto:[email-masked]>

www.jeebly.com<http://www.jeebly.com/>

[Facebook icon]<https://www.facebook.com/jeeblynow/>   [LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>    [Twitter icon] <https://twitter.com/jeeblynow1?lang=en>    [Youtube icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>    [Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>

________________________________
From: Mostafa saad <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 18, 2020 2:06 PM
To: Hyacinth Joyce <[email-masked]<mailto:[email-masked]>>; Taiba <[email-masked]<mailto:[email-masked]>>
Cc: lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>
Subject: Re: Urgent Collection - Order No. 600889861 / CRA_AR_RE12657

@Taiba Jeebly<mailto:[email-masked]>  Please share your feedback.

AWB ( JB284888 )

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 18, 2020 at 1:37 PM Hyacinth Joyce <[email-masked]<mailto:[email-masked]>> wrote:
Hi team,

The customer called to follow up about the collection.

Kindly ensure collection within 24-48hrs time frame. The customer needs the refund urgently in order for them to purchase another item replacement wich is also needed urgently.

Please do the needful.

Thank you.

Best Regards,
Joyce Alvarado

Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE