Subject: Re: URGENT DELIVERY 600800815 || 70782295
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Ahmed Irfan <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>
Cc: DXB CS <[email-masked]>, Zubair Wahid <[email-masked]>, Amani Bani Odeh <[email-masked]>, Purva Rao <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Maram Atallah Alissa <[email-masked]>, Mariam Zeineddine <[email-masked]>, "Farrah A." <[email-masked]>
Date: Thu, 18 Jun 2020 12:34:29 +0400
List-Id: <ccteam.mumzworld.com>

No confirmation from @ZAHID ABDULWAHID (3PL)
<[email-masked]>

On Thu, Jun 18, 2020 at 10:56 AM Ahmed Irfan <[email-masked]> wrote:

> ++Adding Hussain,
>
> Dear Hussain,
>
> Kindly create CRA for the above AWB.
>
> Thanks,
> Ahmed Muhammad Irfan
>
>
> On Wed, Jun 17, 2020 at 6:46 PM Farrah A. <[email-masked]> wrote:
>
>> Hello team,
>>
>> Can we please create a CRA for the order ASAP
>>
>> On Tue, Jun 9, 2020 at 2:01 PM DXB CS <[email-masked]> wrote:
>>
>>> Dear Farrah,
>>>
>>>
>>>
>>> RTO has been created for subject shipment .
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Farrah A. [mailto:[email-masked]]
>>> *Sent:* Tuesday, June 9, 2020 2:48 PM
>>> *To:* DXB CS <[email-masked]>
>>> *Cc:* Amani Bani Odeh <[email-masked]>; Purva Rao <
>>> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
>>> care <[email-masked]>; Maram Atallah Alissa <[email-masked]>;
>>> Mariam Zeineddine <[email-masked]>
>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>
>>>
>>>
>>> Hello,
>>>
>>>
>>>
>>> No, please push the order to be delivered if it's still with Naqel
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Jun 9, 2020 at 8:12 AM DXB CS <[email-masked]> wrote:
>>>
>>>
>>>
>>> Dear Farrah,
>>>
>>>
>>>
>>> You would like to RTO the shipment ??
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Farrah A. [mailto:[email-masked]]
>>> *Sent:* Tuesday, June 9, 2020 12:46 AM
>>> *To:* DXB CS <[email-masked]>
>>> *Cc:* Amani Bani Odeh <[email-masked]>; Purva Rao <
>>> [email-masked]>; Eugene Mugisa <[email-masked]>; customer
>>> care <[email-masked]>
>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>
>>>
>>>
>>> Hello,
>>>
>>>
>>>
>>> The cst is requesting a refund, we need an ETA urgently
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Jun 1, 2020 at 9:36 AM DXB CS <[email-masked]> wrote:
>>>
>>> Dear Amani,
>>>
>>>
>>>
>>> I am following up with our team for all pending deliveries .
>>>
>>> We will arrange delivery asap.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Amani Bani Odeh [mailto:[email-masked]]
>>> *Sent:* Sunday, May 31, 2020 7:07 PM
>>> *To:* DXB CS <[email-masked]>
>>> *Cc:* Purva Rao <[email-masked]>; Farrah A. <[email-masked]>;
>>> Eugene Mugisa <[email-masked]>; customer care <
>>> [email-masked]>
>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>
>>>
>>>
>>> Dear Anita,
>>>
>>>
>>>
>>> The customer is due soon she is complaining on social media   Please
>>> make sure to deliver the shipment asap.
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Amani
>>>
>>>
>>>
>>> On Tue, May 26, 2020 at 8:54 AM 'DXB CS' via customer care <
>>> [email-masked]> wrote:
>>>
>>> Dear Purva,
>>>
>>>
>>>
>>> I don’t have any update here .
>>>
>>> Please let me recheck with team .
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Purva Rao [mailto:[email-masked]]
>>> *Sent:* Monday, May 25, 2020 2:06 PM
>>> *To:* DXB CS <[email-masked]>
>>> *Cc:* Farrah A. <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; customer care <[email-masked]>
>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>
>>>
>>>
>>> Hello team,
>>>
>>>
>>>
>>> Please update
>>>
>>>
>>>
>>> thank you,
>>>
>>>
>>>
>>> Purva
>>>
>>>
>>>
>>>
>>>
>>> On Tue, 19 May 2020 at 11:28, Purva Rao <[email-masked]> wrote:
>>>
>>> Hello team,
>>>
>>>
>>>
>>> ANy update on the below?
>>>
>>>
>>>
>>> We need to deliver this urgently
>>>
>>>
>>>
>>> thank you,
>>>
>>>
>>>
>>> Purva
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, 12 May 2020 at 12:29, 'DXB CS' via customer care <
>>> [email-masked]> wrote:
>>>
>>> Dear Farrah,
>>>
>>>
>>>
>>> Please note that last update was on 1st may for subject shipment
>>>
>>> I am checking with concern team , will revert you back shortly .
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Farrah A. [mailto:[email-masked]]
>>> *Sent:* Tuesday, May 12, 2020 12:22 PM
>>> *To:* DXB CS <[email-masked]>; Eugene Mugisa <[email-masked]>
>>> *Cc:* customer care <[email-masked]>
>>> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>>>
>>>
>>>
>>> Hello!
>>>
>>>
>>>
>>> Original order number is 100134053
>>>
>>>
>>>
>>> On Tue, May 12, 2020 at 11:21 AM Farrah A. <[email-masked]> wrote:
>>>
>>> Hello!
>>>
>>>
>>>
>>> Please ensure urgent delivery for the order 70782295
>>>
>>> The customer is very upset
>>>
>>>
>>>
>>> Many thanks,
>>>
>>> Farrah
>>>
>>>