Subject: Re: Wrong Item Delivered - Order No. 600885555_2
From: Hyacinth Joyce <[email-masked]>
To: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Thu, 18 Jun 2020 12:23:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

Kindly check and update asap.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 16 Jun 2020 at 19:02, Michaela Manibo <[email-masked]>
wrote:

> Team,
>
> Please check ASAP as the customer needs it before noon tomorrow.
> Otherwise, she will cancel and refund.
>
> Thanks
>
>
>
> On Tue, Jun 16, 2020 at 10:56 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> The customer with the above shipment is supposed to receive 11 items. She
>> received the shipment but with a different item.
>>
>> Please see the below images for your reference.She received a plastic
>> container which she did not order.
>>
>>
>>
>> Kindly check and advise ASAP. The customer wants her items delivered
>> maximum tomorrow otherwise she wants a refund.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>