Subject: RE: [SPAM] Re: SO 600876862- CRA_AR_RE12620
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Mostafa saad'" <[email-masked]>, "'Hyacinth Joyce'" <[email-masked]>
Cc: "'Eugene Mugisa'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Angeli Fontillas'" <[email-masked]>
Date: Thu, 18 Jun 2020 12:19:48 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

 

I have informed to the Shahir to collect the return order. Since he tried the customer not answer his call.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Mostafa saad [mailto:[email-masked]] 
Sent: Thursday, June 18, 2020 12:10 PM
To: Hyacinth Joyce <[email-masked]>; Shajahan Kamal Batcha <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; customer care <[email-masked]>; Angeli Fontillas <[email-masked]>
Subject: [SPAM] Re: SO 600876862- CRA_AR_RE12620

@Shajahan Kamal Batcha <mailto:[email-masked]>   Please check with ( Shahier ) 

Regards 

Mostafa Saad 

Last Mile  Mumzworld  

 

On Thu, Jun 18, 2020 at 12:08 PM Hyacinth Joyce <[email-masked] <mailto:[email-masked]> > wrote:

Hi team,

The customer called to follow up about the collection. 

As per the customer she received a notification about collection but no one came and called her.

 

Please do the needful.

Thank you.

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Tue, 16 Jun 2020 at 19:02, Angeli Fontillas <[email-masked] <mailto:[email-masked]> > wrote:

Hello Team,

Customer received an sms to reschedule the pick up however she never received a call from the courier.

Please ensure the collection tomorrow.

Thank you. 

 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE