Subject: Re: Urgent Collection - Order No. 600859700 / CRA_AR_RE12560
From: Mostafa saad <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Taiba Jeebly <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 10:19:41 +0400
List-Id: <ccteam.mumzworld.com>

@Taiba Jeebly <[email-masked]>  I need your feedback here, please

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 18, 2020 at 10:15 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi Mostafa,
>
> The customer just called to follow up.
>
> She informed that when she received a call about the collection the driver
> informed her that due to her location which is in Fujairah collection will
> be arranged with a different driver.
>
> Thank you.
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Thu, 18 Jun 2020 at 10:01, Mostafa saad <[email-masked]>
> wrote:
>
>> @Taiba Jeebly <[email-masked]> Please check here AWB (  JB277445  )
>>
>>
>> @Hyacinth Joyce <[email-masked]>  This order was canceled by (
>> Jeebly ) because the customer is not responding, so please call the
>> customer again and confirm with them.
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Thu, Jun 18, 2020 at 9:51 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called to follow up and was very upset. The customer was
>>> contacted a couple of times about collection, she waited and until today
>>> the item is not yet collected.
>>>
>>> Kindly assist.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>