Subject: Re: Missing items - 600817410// SKU:L-TCTL-5025404004442// STE-8066_Orange
From: Mostafa saad <[email-masked]>
To: Syed Yakoob <[email-masked]>, Sujan Raj <[email-masked]>
Cc: Mohammad Abdul Naser <[email-masked]>, Mohit Caleb <[email-masked]>, Mary Anne Agapito <[email-masked]>, Mamdouh Younes <[email-masked]>, "Outbound.fc" <[email-masked]>, "inventory.fc" <[email-masked]>, "Inbound.fc" <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, Karthik Sankar <[email-masked]>, Mohammed Ali Naji Almahdi <mumzworld.mohammed.
Date: Thu, 18 Jun 2020 09:32:36 +0400
List-Id: <ccteam.mumzworld.com>

Hello Syed

received and we will proceed it

@Sujan Raj <[email-masked]> Please make sure to deliver this ASAP.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 18, 2020 at 9:29 AM Syed Yakoob <[email-masked]> wrote:

> Hello Mohammad Naser,
>
> Thanks for the help. @Mostafa saad <[email-masked]> reship
> prepared and sent. Please confirm receipt of this and send this out for
> delivery on priority.
>
> Best Regards,
>
> ᐧ
>
> On Thu, 18 Jun 2020 at 09:15, Mohammad Abdul Naser <[email-masked]>
> wrote:
>
>> Dear Team
>>
>> The above mentioned missing items found and handed over to outbound
>>
>> On Wed, Jun 17, 2020 at 4:55 PM Mohit Caleb <[email-masked]> wrote:
>>
>>> +Mamdouh Younes <[email-masked]>
>>>
>>> Kindly assist here urgently
>>> ᐧ
>>>
>>> On Wed, Jun 17, 2020 at 4:49 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Any update on this case, please?
>>>>
>>>> We need an urgent update.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Wed, Jun 3, 2020 at 4:35 PM Syed Yakoob <[email-masked]> wrote:
>>>>
>>>>> +inventory.fc <[email-masked]> +Inbound.fc
>>>>> <[email-masked]> can you please check in this matter
>>>>> For order 600817410_3 item # 757973 supposed to be a pack of 12 but
>>>>> customer received only 1 piece of it. Available inventory also not complete.
>>>>> For order  600817410_2 item # 910046 checked the missing part but from
>>>>> the picked location I couldn't find. @Mamdouh Younes
>>>>> <[email-masked]> can you please help with this.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> ᐧ
>>>>>
>>>>> On Wed, 3 Jun 2020 at 09:11, Mary Anne Agapito <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please respond, the customer is very upset that this issue is taking
>>>>>> so long.
>>>>>>
>>>>>> Need your support on this. Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 2, 2020 at 6:13 PM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Any update on this?
>>>>>>>
>>>>>>> Please advise. Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jun 2, 2020 at 9:23 AM Mary Anne Agapito <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> May we have an update on this case, please?
>>>>>>>>
>>>>>>>> The customer is asking for a refund now and doesn't want to hang up
>>>>>>>> unless resolved.
>>>>>>>>
>>>>>>>> Please respond. Thank you
>>>>>>>>
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, May 21, 2020 at 11:26 AM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> The customer ordered the following items but didn't receive it
>>>>>>>>> completely.
>>>>>>>>>
>>>>>>>>> For the item below -  the customer only received 1 pack when it
>>>>>>>>> should be a pack of 12
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> 600817410_3 TCTL-5025404004442
>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=757973> Kandoo
>>>>>>>>> - Aqua Flushable Wipes - 50 Wipes, Pack Of 12 1
>>>>>>>>>
>>>>>>>>> and for this one, the broom is missing
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> 600817410_2 STE-8066_Orange
>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=910046> Kress
>>>>>>>>> Kleen - Foldable Dust Pan & Broom Set
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Kindly check and do the needful. Thank you
>>>>>>>>> Warm Regards,
>>>>>>>>>
>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>
>>> --
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "inventory.fc" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email-masked].
>>> To view this discussion on the web visit
>>> https://groups.google.com/a/mumzworld.com/d/msgid/inventory.fc/CALK2rPhSfF2SQBECAXp-fEYtXP37txTp5kxrSgvEJEnbjPeL5g%40mail.gmail.com
>>> <https://groups.google.com/a/mumzworld.com/d/msgid/inventory.fc/CALK2rPhSfF2SQBECAXp-fEYtXP37txTp5kxrSgvEJEnbjPeL5g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>
>>
>> --
>>
>>