Subject: Re: ORDER CANCELLATION - 600863746
From: Mary Anne Agapito <[email-masked]>
To: "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, Mostafa saad <[email-masked]>
Date: Wed, 17 Jun 2020 20:43:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The CRA (CRA_AR_RE12261) created was incomplete, it should be for 2 items.

Please update the CRA to initiate the refund.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Fri, May 29, 2020 at 9:33 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Kindly receive the CRA, the customer is asking for a refund.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sun, May 24, 2020 at 12:38 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please do not proceed with the delivery, the customer already asked to
>> cancel the order.
>>
>> @Returns.fc <[email-masked]> - please advise once received to
>> initiate the refund process
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, May 21, 2020 at 11:46 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Team
>>>
>>> Please do not proceed with the delivery anymore, the customer asked to
>>> cancel the order.
>>>
>>> @Returns.fc <[email-masked]>  - please advise once received
>>> to initiate the refund.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>