Subject: Re: SO # 200268122-
From: Zubair Wahid <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Taqwa Ali <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Shinette Grace Ochoa <[email-masked]>, Yaseen Shaqra <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Wed, 17 Jun 2020 16:59:31 +0300
List-Id: <ccteam.mumzworld.com>

Ahmed, update the tracker

On Wed, Jun 17, 2020 at 3:28 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Zubair,
>
> Please cancel this order.
>
> CRAKTM6823
>
>
>
> On Wed, Jun 17, 2020 at 4:19 PM Zubair Wahid <[email-masked]> wrote:
>
>> Is this order cancelled or the customer still wants it?
>> As per tracker its updated as cancelled
>>
>>
>> On Wed, Jun 17, 2020 at 12:32 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called again to follow up and she wants her refund asap.
>>>
>>> Kindly check and update urgently.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sun, 14 Jun 2020 at 17:11, Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer called again to follow up.
>>>>
>>>> Upon tracking shows and there is no update, it seems like it hasn't
>>>> been shipped yet.
>>>>
>>>> Kindly update about the cancellation, the customer needs a refund asap.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Tue, 9 Jun 2020 at 13:25, Hussain Firoz Miyagamwala <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Zubair,
>>>>>
>>>>> Can we cancel the below order ?
>>>>> Customer don't want it anymore.
>>>>>
>>>>> *200268122  *
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 1, 2020 at 3:20 PM Taqwa Ali <[email-masked]> wrote:
>>>>>
>>>>>> Dear Team
>>>>>>
>>>>>> Kindly receive CRA as the CM keeps calling.
>>>>>>
>>>>>> Regards
>>>>>> Taqwa
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 28, 2020 at 5:37 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi hussain,
>>>>>>>
>>>>>>> Kindly cancel this order and  create CRA.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>> On Sun, May 24, 2020 at 12:33 PM Yaseen Shaqra <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Hussain,
>>>>>>>>
>>>>>>>> Please update us on the CRA
>>>>>>>>
>>>>>>>> On Mon, May 18, 2020 at 4:24 PM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi hussain,
>>>>>>>>>
>>>>>>>>> Kindly cancel this order and  create CRA.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> On Fri, May 15, 2020 at 4:33 PM Yaseen Shaqra <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Please note that the order has been shipped with Esnad since
>>>>>>>>>> 15.04.2020 but with no record until today
>>>>>>>>>>
>>>>>>>>>> the customer wants to reship the order with a different company
>>>>>>>>>>
>>>>>>>>>> Kindly check and update us
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> Best Regards,
>>>>>>>>>>
>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>