Subject: RE: [SPAM] Re: [SPAM] Undelivered - Order No. 600885555_2
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Michaela Manibo'" <[email-masked]>, "'Naib Khan'" <[email-masked]>
Cc: "'Hyacinth Joyce'" <[email-masked]>, "'Uae Lastmile'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>, "'customer care'" <[email-masked]>
Date: Wed, 17 Jun 2020 17:55:41 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The driver received the package from the customer as per her some items not dispatched. 

 

 

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Shajahan Kamal Batcha [mailto:[email-masked]] 
Sent: Wednesday, June 17, 2020 2:53 PM
To: 'Michaela Manibo' <[email-masked]>; 'Naib Khan' <[email-masked]>
Cc: 'Hyacinth Joyce' <[email-masked]>; 'Uae Lastmile' <[email-masked]>; 'Mostafa saad' <[email-masked]>; 'Eugene Mugisa' <[email-masked]>; 'customer care' <[email-masked]>
Subject: RE: [SPAM] Re: [SPAM] Undelivered - Order No. 600885555_2

Hi Team,

Please share to us picture of the products.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Shajahan Kamal Batcha [mailto:[email-masked]] 
Sent: Wednesday, June 17, 2020 2:19 PM
To: 'Michaela Manibo' <[email-masked] <mailto:[email-masked]> >; 'Naib Khan' <[email-masked] <mailto:[email-masked]> >
Cc: 'Hyacinth Joyce' <[email-masked] <mailto:[email-masked]> >; 'Uae Lastmile' <[email-masked] <mailto:[email-masked]> >; 'Mostafa saad' <[email-masked] <mailto:[email-masked]> >; 'Eugene Mugisa' <[email-masked] <mailto:[email-masked]> >; 'customer care' <[email-masked] <mailto:[email-masked]> >
Subject: RE: [SPAM] Re: [SPAM] Undelivered - Order No. 600885555_2

Hi Team,

As per our driver the package left outside the door steps. He went yesterday to the customer address she is not available. 

Again today he is going to check with her.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Michaela Manibo [mailto:[email-masked]] 
Sent: Wednesday, June 17, 2020 1:54 PM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >; Naib Khan <[email-masked] <mailto:[email-masked]> >
Cc: Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >; Uae Lastmile <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] Re: [SPAM] Undelivered - Order No. 600885555_2

Hi Team, 

Customer is so angry with the delay on her order and she wants it refunded now. 

Please return this order to the warehouse so we can get it refunded ASAP

@Eugene Mugisa <mailto:[email-masked]>  
@Naib Khan <mailto:[email-masked]>  
@Mostafa saad <mailto:[email-masked]>  

Please help ASAP in sorting this out.  We have a very angry customer because of this issue. Thanks 

 

On Tue, Jun 16, 2020 at 10:54 AM Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> > wrote:

Hi Joyce,

Let us check with the driver.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Hyacinth Joyce [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Tuesday, June 16, 2020 10:43 AM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >; Uae Lastmile <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] Undelivered - Order No. 600885555_2

Hi team,

Our record shows that the above shipment was delivered on 11th June. The customer called and informed that they did not receive the shipment.

Please check and arrange delivery ASAP.

 

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE