Subject: Re: SO # 200268122-
From: Zubair Wahid <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Taqwa Ali <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Shinette Grace Ochoa <[email-masked]>, Yaseen Shaqra <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Wed, 17 Jun 2020 15:19:05 +0300
List-Id: <ccteam.mumzworld.com>

Is this order cancelled or the customer still wants it?
As per tracker its updated as cancelled

On Wed, Jun 17, 2020 at 12:32 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called again to follow up and she wants her refund asap.
>
> Kindly check and update urgently.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 14 Jun 2020 at 17:11, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi team,
>>
>> The customer called again to follow up.
>>
>> Upon tracking shows and there is no update, it seems like it hasn't been
>> shipped yet.
>>
>> Kindly update about the cancellation, the customer needs a refund asap.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Tue, 9 Jun 2020 at 13:25, Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> Dear Zubair,
>>>
>>> Can we cancel the below order ?
>>> Customer don't want it anymore.
>>>
>>> *200268122  *
>>>
>>>
>>>
>>> On Mon, Jun 1, 2020 at 3:20 PM Taqwa Ali <[email-masked]> wrote:
>>>
>>>> Dear Team
>>>>
>>>> Kindly receive CRA as the CM keeps calling.
>>>>
>>>> Regards
>>>> Taqwa
>>>>
>>>>
>>>>
>>>> On Thu, May 28, 2020 at 5:37 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi hussain,
>>>>>
>>>>> Kindly cancel this order and  create CRA.
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>> On Sun, May 24, 2020 at 12:33 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Hussain,
>>>>>>
>>>>>> Please update us on the CRA
>>>>>>
>>>>>> On Mon, May 18, 2020 at 4:24 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi hussain,
>>>>>>>
>>>>>>> Kindly cancel this order and  create CRA.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Fri, May 15, 2020 at 4:33 PM Yaseen Shaqra <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Please note that the order has been shipped with Esnad since
>>>>>>>> 15.04.2020 but with no record until today
>>>>>>>>
>>>>>>>> the customer wants to reship the order with a different company
>>>>>>>>
>>>>>>>> Kindly check and update us
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>