Subject: Re: Order was returned?? 600777622 // awb: 33030087506
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>
Date: Wed, 17 Jun 2020 16:07:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please cancel and create the CRA asap.

The customer is following up the refund.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, May 14, 2020 at 9:35 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Krizette,
>
> Thank you for the confirmation.
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Tue, May 12, 2020 at 5:12 PM Krizette Masangkay <[email-masked]>
> wrote:
>
>> Dear Ms. Mary Anne,
>>
>>
>>
>> Please refer to the attached email thread.
>>
>>
>>
>> The shipment was returned back due to damage condition and same has been
>> reported to your team. Thank you
>>
>>
>>
>> Thanks and Regards,
>>
>>
>>
>> *Krizette M. Masangkay*
>>
>> Customer Success Leader
>>
>>
>>
>> Aramex
>>
>> Email [email-masked] <[email-masked]>*
>>
>> aramex.com
>>
>> [image: A picture containing vector graphics Description generated with
>> very high confidence]
>>
>>
>>
>>
>>
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Tuesday, May 12, 2020 5:02 PM
>> *To:* Krizette Masangkay <[email-masked]>
>> *Cc:* Ronald Gaviola <[email-masked]>; customer care <
>> [email-masked]>; Ekta Jesswani <[email-masked]>; Shinette
>> Grace Ochoa <[email-masked]>; Eugene Mugisa <[email-masked]>;
>> lastmile <[email-masked]>
>> *Subject:* Order was returned?? 600777622 // awb: 33030087506
>>
>>
>>
>> External email: avoid to open links or attachments unless sender is known
>> and content is relevant..
>>
>>
>>
>> Hi Krizette,
>>
>>
>>
>> As per the customer, there are some damaged items inside her order and
>> now the status is being returned to us.
>>
>>
>>
>> Please clarify. Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mumzworld.com%2F&data=02%7C01%7CKrizette%40aramex.com%7C3111343adc324fafe6bf08d7f674a53a%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637248853154729814&sdata=dDF8U41wRV%2BrNuqGM2212FPtCEANB7Jd7Yu56Q%2BNL7g%3D&reserved=0>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>