Subject: Re: Order #600834085 // Sku :VG-IH50 // Name :Hawkins Havibase Aluminium Pressure Cooker 5L Silver // Damaged
From: Denmark A <[email-masked]>
To: Syed Abrar <[email-masked]>
Cc: [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Wed, 17 Jun 2020 16:09:36 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

 Please find the attached VRA copy for your reference and issue us a credit
note since the customer is already refunded.

Regards,

Den mark

On Sat, Jun 6, 2020 at 9:00 AM Denmark A <[email-masked]> wrote:

> Hi Syed,
>
> Please respond and update.
>
> Regards,
> Den mark
>
> On Wed, Jun 3, 2020 at 1:45 PM Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi team,
>>
>> The customer is following up.
>>
>> Please advise if replacement will be provided otherwise we will process a
>> refund.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Tue, 2 Jun 2020 at 15:30, Denmark A <[email-masked]> wrote:
>>
>>> Hi Syed,
>>>
>>> Please respond.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Thu, May 21, 2020 at 11:12 AM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Syed,
>>>>
>>>> Please respond and share your complete address so we can dispatch the
>>>> item by our driver thank you.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Mon, May 18, 2020 at 6:29 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>> Comments :Hi, yesterday i received my order, which was Hawkins 5 ltr,
>>>>> pressure cooker. But it has got some problem with its handle. So kindly
>>>>> arrange to fix it or replace the same at the earliest. My order number is
>>>>> #600834085 <https://mumzworldhelp.zendesk.com/agent/tickets/600834085>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Stay HOME Stay SAFE…
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>