Subject: Re: 600785180_1 - Cancelled Order
From: Mary Anne Agapito <[email-masked]>
To: "[email-masked]" <[email-masked]>, Mostafa saad <[email-masked]>, Denmark A <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Wed, 17 Jun 2020 13:52:03 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update please?

The customer is asking for his refund.

Please create the CRA.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Fri, Jun 5, 2020 at 11:55 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> May we have an update on this, please? As per One Click they don't have
> the shipment with them.
>
> The customer is asking for a refund but there is no CRA either. Please
> check.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Tue, Jun 2, 2020 at 10:16 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Can you check where this order is?
>>
>>
>> This needs to be returned and cancelled. Please advise.
>>
>> Thanks
>> Mohit
>>
>>
>> On Wed, May 27, 2020 at 4:23 PM Duaa Abbas Alaali <[email-masked]>
>> wrote:
>>
>>> Hello Team ,
>>>
>>>
>>>
>>> Can we have an update on the order , please raise CRA customer is
>>> following up and he is waiting for the refund
>>>
>>>
>>> *Best Regards , *
>>>
>>> *Duaa Alaali *
>>>
>>>
>>>
>>>
>>> ------------------------------
>>> *From:* [email-masked] <[email-masked]> on behalf of Duaa
>>> Abbas Alaali <[email-masked]>
>>> *Sent:* Saturday, May 16, 2020 6:57:28 AM
>>> *To:* Michaela Manibo; [email-masked];
>>> [email-masked]; [email-masked]; Denmark A
>>> *Cc:* lastmile; customer care
>>> *Subject:* Re: 600785180_1 - Cancelled Order
>>>
>>>
>>> Hello Team,
>>>
>>>
>>>
>>> Customer request to cancel this order 600785180 from 6th of April ,
>>> kindly help
>>>
>>>
>>>
>>>
>>> *Best Regards , *
>>>
>>> *Duaa Alaali *
>>>
>>>
>>>
>>>
>>> ------------------------------
>>> *From:* [email-masked] <[email-masked]> on behalf of Sujan
>>> Raj <[email-masked]>
>>> *Sent:* Wednesday, April 22, 2020 10:17:46 AM
>>> *To:* Michaela Manibo
>>> *Cc:* lastmile; customer care
>>> *Subject:* Re: 600785180_1 - Cancelled Order
>>>
>>> Hi Michaela,
>>>
>>> For your information this order not showing with us.
>>>
>>> Warm Regards,
>>> Sujan Raj,
>>> Mobile : +971506855826
>>> Email : [email-masked]
>>>
>>>
>>> On Tue, Apr 21, 2020 at 9:20 PM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> HI Team,
>>>>
>>>> THis order was requested for cancellation last April 3rd, Can we please
>>>> check and update the order as returned so we can refund
>>>>
>>>> Thanks
>>>>
>>>>