Subject: Re: SO # 200268122-
From: Hyacinth Joyce <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Taqwa Ali <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Shinette Grace Ochoa <[email-masked]>, Yaseen Shaqra <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Wed, 17 Jun 2020 13:32:33 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up and she wants her refund asap.

Kindly check and update urgently.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 14 Jun 2020 at 17:11, Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called again to follow up.
>
> Upon tracking shows and there is no update, it seems like it hasn't been
> shipped yet.
>
> Kindly update about the cancellation, the customer needs a refund asap.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Tue, 9 Jun 2020 at 13:25, Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> Dear Zubair,
>>
>> Can we cancel the below order ?
>> Customer don't want it anymore.
>>
>> *200268122  *
>>
>>
>>
>> On Mon, Jun 1, 2020 at 3:20 PM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Team
>>>
>>> Kindly receive CRA as the CM keeps calling.
>>>
>>> Regards
>>> Taqwa
>>>
>>>
>>>
>>> On Thu, May 28, 2020 at 5:37 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi hussain,
>>>>
>>>> Kindly cancel this order and  create CRA.
>>>>
>>>> Regards
>>>>
>>>>
>>>> On Sun, May 24, 2020 at 12:33 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Hussain,
>>>>>
>>>>> Please update us on the CRA
>>>>>
>>>>> On Mon, May 18, 2020 at 4:24 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi hussain,
>>>>>>
>>>>>> Kindly cancel this order and  create CRA.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Fri, May 15, 2020 at 4:33 PM Yaseen Shaqra <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Please note that the order has been shipped with Esnad since
>>>>>>> 15.04.2020 but with no record until today
>>>>>>>
>>>>>>> the customer wants to reship the order with a different company
>>>>>>>
>>>>>>> Kindly check and update us
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Yaseen Shaqra*
>>>>>>>
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>>   │ w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>