Subject: Re: Missing Items - Order No. 200281348
From: Hyacinth Joyce <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, customer care <[email-masked]>
Date: Wed, 17 Jun 2020 13:14:50 +0400
List-Id: <ccteam.mumzworld.com>

Hi Habib,

Please see the below images forwarded by the customer. The above mentioned
items are not received.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 16 Jun 2020 at 14:40, Muhammad Habib <[email-masked]> wrote:

> Dear Hyacinth,
>
> CCTV footage has been reviewed. All items were packed correctly in 1
> package.
>
> On Tue, Jun 16, 2020 at 2:57 PM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> The customer with the above mentioned order informed that she did not
>> receive the below items.
>>
>>
>> 200281348 HAS-E7496102
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1136434> Monopoly
>> Junior: DreamWorks Trolls World Tour Edition Board Game 1
>> 200281348 ZGT-61137
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1155037> Funville
>> - Who Am I 1
>>
>>
>> 200281348 ZGT-61151
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1155033> Funville
>> - Snakes & Ladders 1
>> Kindly check and advise ASAP.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>
>
> --
>
>
> Thanks & regards,
>
>
>
>