Subject: Re: Missing items 600884125
From: Jeffin Joy <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Sneha Suhasini <[email-masked]>
Cc: [email-masked], angelia <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa Said <[email-masked]>, Radwa Ali <[email-masked]>, Anas nazzal <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Wed, 17 Jun 2020 12:51:01 +0400
List-Id: <ccteam.mumzworld.com>

+Sneha Suhasini <[email-masked]>

Hi Sneha,

Please assist here

__

Regards,

*Jeffin Joy*
Logistics Executive

*P* +971 4 245 1324   *E* [email-masked]
*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Wed, Jun 17, 2020 at 11:38 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer called to follow up and informed that he did not receive the
> stroller connectors. Please see the below images for your reference.
>
>
> 600884125 BNDL-MZ-TWIN-BB1-AWL-BB1-AWL-BB1-AWL-BB5
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1106196> Bumble
> & Bird - Robin Separable Twin Travel Stroller - Black 1
>
>
>
> Kindly check and advise ASAP. The customer needs the item urgently for him
> to use the item.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 15 Jun 2020 at 13:10, Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Mostafa,
>>
>> Please update us on the case, the customer called to follow up
>>
>> On Thu, Jun 11, 2020 at 11:34 AM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi Mostafa.
>>> Please find the attached photo shared by the cst.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Mon, Jun 8, 2020 at 1:20 AM Mostafa Said <[email-masked]>
>>> wrote:
>>>
>>>> Hello Anas,
>>>>
>>>> Please could you as the customer the send picture of what she received?
>>>> and please ask if she received the item missing pcs or she didn't
>>>> receive it at all?
>>>>
>>>> On Sun, Jun 7, 2020 at 6:06 PM Anas nazzal <[email-masked]> wrote:
>>>>
>>>>> Dear Team,
>>>>>
>>>>> The subject order has been delivered to the customer without  -One set
>>>>> of Bumble & Bird Twin Travel Stroller Connectors as the customer confirmed,
>>>>> Kindly assist .
>>>>>
>>>>> Best Regards,
>>>>> Anas Nazzal
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>> www.avast.com
>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>> <#m_-4164840652063703560_m_4847802376762970450_m_-8828206590832323118_m_-2185490948055198490_m_646936078256323113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>