Subject: Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red
From: Denmark A <[email-masked]>
To: "Arafath {YL Online}" <[email-masked]>
Cc: April De Torres <[email-masked]>, Arun Menon <[email-masked]>, YOUNGLIFE DO <[email-masked]>, Rashid PK <[email-masked]>, Mostafa saad <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Wed, 17 Jun 2020 10:47:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi Arafath,

We will dispatch the item today, could you please give us your complete
address and person to contact  to whom we will hand over the item thank
you.

Regards,
Den mark

On Wed, Jun 17, 2020 at 10:38 AM Arafath {YL Online} <
[email-masked]> wrote:

> Hi april,
>
>
>
> the spare part is not available,
>
> So we request you to return the item at the earliest, and we send back you
> the new one.
>
>
>
> Thanks & Regards,
>
> Araftah
>
>
>
> *From:* April De Torres [mailto:[email-masked]]
> *Sent:* 16 June 2020 09:23
> *To:* Arun Menon; YOUNGLIFE DO; Rashid PK; Arafath {YL Online}
> *Cc:* Denmark A; Mostafa saad; Kenneth Nwaso; customer care; Mary Anne
> Agapito; Samiya Sheikh
> *Subject:* Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With
> Reclining Seat - Red
>
>
>
> Team
>
>
>
> Can somebody respond here? Thanks.
>
>
>
>
>
>
>
> On Mon, Jun 15, 2020 at 11:12 AM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi @April De Torres <[email-masked]>
>
>
>
> Kindly assist
>
>
>
> Regards
>
>
>
> On Mon, Jun 15, 2020 at 11:09 AM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Kindly update urgently and provide the 2nd wheel urgently.
>
>
>
> Regards
>
>
>
> On Sat, Jun 13, 2020 at 12:07 PM Denmark A <[email-masked]> wrote:
>
> Hi Arun,
>
>
>
> Please respond.
>
>
>
> Regards,
>
>
>
> On Wed, Jun 10, 2020 at 11:28 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Arun,
>
>
>
> Please update us urgently, the customer keeps on following up.
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Wed, Jun 10, 2020 at 11:19 AM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi Arun,
>
>
>
> 2 front wheels were missing from the stroller but only 1 was received by
> our team, Kindly provide the 2nd front wheel and update us urgently.
>
>
>
> Regards
>
>
>
> On Sun, Jun 7, 2020 at 3:41 PM Denmark A <[email-masked]> wrote:
>
> @Samiya Sheikh <[email-masked]> Please be informed that upon
> checking the item  to send it back to the customer we found out that the
> front wheel is missing ,we just received only 1 piece from the vendor.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, May 28, 2020 at 4:53 PM Denmark A <[email-masked]> wrote:
>
> Dear All,
>
>
>
> Spare item received and bound to reship to customer.
>
>
>
> @Mostafa saad <[email-masked]> Please assist us to send the item
> back to the customer to the below address.
>
>
>
>
> Regards,
>
> Den mark
>
>
>
>
>
> On Tue, May 26, 2020 at 5:19 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>   Hi Team,
>
>
>
> Kindly note the below, arrange collection of the wheels.
>
>
>
> Regards
>
>
>
> ---------- Forwarded message ---------
> From: *Arafath {YL Online}* <[email-masked]>
> Date: Tue, May 26, 2020 at 3:17 PM
> Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller With
> Reclining Seat - Red
> To: Arun Menon <[email-masked]>, Samiya Sheikh <
> [email-masked]>
> Cc: customer care <[email-masked]>, April De Torres <
> [email-masked]>, Sajan E. <[email-masked]>
>
>
>
> Hi Samiya,
>
>
>
> Wheel is ready here for collection.
>
>
>
>
>
> Thanks,
>
> Arafath
>
>
>
>
>
>
>
> *From:* Arun Menon
> *Sent:* 26 May 2020 12:03
> *To:* Samiya Sheikh; Arafath {YL Online}; Sajan E.
> *Cc:* customer care; April De Torres
> *Subject:* RE: Missing wheels 600857609 // Baby Plus - Twin Stroller With
> Reclining Seat - Red
>
>
>
> Arafath,
>
>
>
> Pls confirm..
>
>
>
>
>
> *Arun Menon*
>
> Manager – Finance
>
> Younglife Trading
>
> PO Box # 18742, UAE
>
> Tel +9710 48163075 |  GSM +9715 61137257 |  Fax +9714 8807223 |
> E:[email-masked]
>
>
>
> *From:* Samiya Sheikh [mailto:[email-masked]]
> *Sent:* 26 May 2020 12:02
> *To:* Arun Menon
> *Cc:* customer care; April De Torres
> *Subject:* Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With
> Reclining Seat - Red
>
>
>
> Hi Arun,
>
>
>
> the following customer received her item but the front wheels are missing:
> Kindly check and update if the wheels are available.
>
>
>
> @April De Torres <[email-masked]> kindly assist.
>
>
>
> Regards
>
>
>
> On Mon, May 25, 2020 at 10:14 AM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Kindly assist.
>
>
>
> Regards
>
>
>
> On Sat, May 23, 2020 at 12:08 PM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi Arun,
>
>
>
> the following customer received her item but the front wheels are missing:
> Kindly check and update if the wheels are available.
>
>
>
> Regards
>
>