Subject: RE: MCI CASE - Refund escalation - Order # 100137388
From: "Shajeeb" <[email-masked]>
To: "'Malak Nobeh'" <[email-masked]>, "'Sagar Khawani'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Fahad Shafiq'" <[email-masked]>
Date: Wed, 17 Jun 2020 10:35:18 +0400
List-Id: <ccteam.mumzworld.com>

Done…

Regards,

Shajeeb

From: Malak Nobeh <[email-masked]> 
Sent: Wednesday, June 17, 2020 6:26 AM
To: Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; Fahad Shafiq <[email-masked]>
Subject: MCI CASE - Refund escalation - Order # 100137388

Dear Sagar,

Please process the refund.

1) Order number: 100137388
2) Is the credit memo on Magento, Yes or No?: Yes 
3) GC has been created / deactivated: Please assure that GC is deactivated
4) SKU: KSA-FAMC-28-16OT
5) Amount: 1441.65 AED
6) Refund reason: the customer doesnt want GC 
7) Payment method: credit 
8) Refund before or after shipping?: before 

Thank you.

 

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