Subject: Re: Shows Delivered But Not Received - 600882517_1 //awb: MUHAMMAD UMAIR
From: Mostafa saad <[email-masked]>
To: Radwa Ali <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Clearway Express <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Shajeeb Cheriyath <[email-masked]>
Date: Wed, 17 Jun 2020 08:54:25 +0400
List-Id: <ccteam.mumzworld.com>

@Radwa Ali <[email-masked]>  Noted

@Shajeeb Cheriyath <[email-masked]>  FYI

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Wed, Jun 17, 2020 at 8:48 AM Radwa Ali <[email-masked]> wrote:

> Hi Mostafa ,
> Pelase note that we have created a replacement for 600882517_1 , The
> amount is  *180.60 AED.*
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Mon, Jun 15, 2020 at 2:35 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer called again, she received the second part of the shipment
>> but not the first part.
>>
>> May we know where is the shipment, please?
>>
>> Please update us urgently as the customer is very upset.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jun 11, 2020 at 11:18 AM Clearway Express <
>> [email-masked]> wrote:
>>
>>> This order is with our courier gone to Abu Dhabi as the address on
>>> shipment was mentioned Khalifa city-A instead of Ghadeer village.its second
>>> day attempting to enter Dubai but entry refused at border check post.
>>>
>>> We will connect this order to make delivery possible.
>>>
>>> Regards
>>> Hashim
>>>
>>> On Thu, 11 Jun 2020, 11:15 Mary Anne Agapito, <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please ensure the order will be delivered today without any fail.
>>>>
>>>> SHIP TOTanya Fieldhouse
>>>> Al Ghadeer
>>>> Breeze Community
>>>> Court 1, Villa 203
>>>> Al Ghadeer Area  Abu Dhabi
>>>> United Arab Emirates
>>>>
>>>> SHIP PHONE971509089430
>>>>
>>>> @Mostafa saad <[email-masked]>  - pls assist
>>>>
>>>>  Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>