Subject: Re: Wrong Item Delivered - Order No. 600885555_2
From: Michaela Manibo <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Eugene Mugisa <[email-masked]>, Uae Lastmile <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, customer care <[email-masked]>
Date: Tue, 16 Jun 2020 19:02:30 +0400
List-Id: <ccteam.mumzworld.com>

Team,

Please check ASAP as the customer needs it before noon tomorrow. Otherwise,
she will cancel and refund.

Thanks

On Tue, Jun 16, 2020 at 10:56 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer with the above shipment is supposed to receive 11 items. She
> received the shipment but with a different item.
>
> Please see the below images for your reference.She received a plastic
> container which she did not order.
>
>
>
> Kindly check and advise ASAP. The customer wants her items delivered
> maximum tomorrow otherwise she wants a refund.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>