Subject: Re: Incomplete Shipment - 700232767// awb: JB234921
From: Taqwa Ali <[email-masked]>
To: Mostafa saad <[email-masked]>, Denmark A <[email-masked]>
Cc: Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, Eugene Mugisa <[email-masked]>, Taiba <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Tue, 16 Jun 2020 16:58:12 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Missing items :

GT-CH02802-10
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=180465> Chicco
- Sweet Perfumed Water 100ml
GT-CH02736-20
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=145532> Chicco
Nappy Cream in Jar 200ML
AG-6291105812856
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=767383> Al Ain
Bambini Baby Water, 330 ml - Pack of 12
PA220 <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1061030>
                 Philips Avent - Air Soother 0-6M Mix Deco, 2pc
PA162-White
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=142512>
   Philips Avent Soothers SIL 6-18M TRX2 BPA-Free - White
PA221 <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1061031>
                 Philips Avent - Air Soother 6-18M Mix Deco, 2pc
Regards
Taqwa

On Tue, Jun 16, 2020 at 4:45 PM Mostafa saad <[email-masked]>
wrote:

> Hello Taqwa
>
> Please advise which items missing before the refund to proceed.
>
>
> @Denmark A <[email-masked]>  Please hold it tell we get the update.
>
>
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Tue, Jun 16, 2020 at 4:43 PM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Denmark
>>
>> Please update the CRA for the missing item to refund the CM
>>
>> Regards
>> Taqwa
>>
>> On Tue, Jun 16, 2020 at 4:10 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Thanks Mostafa,
>>>
>>> Can you please tell me which items are with you.
>>>
>>> @Taqwa Ali <[email-masked]> please give gc of the item which is
>>> not sent to the 1 box.
>>>
>>> Regards,
>>> Alina
>>>
>>> On Tue, Jun 16, 2020 at 4:00 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Farooq <[email-masked]>  Thanks
>>>>
>>>>
>>>> @Alina D'Souza <[email-masked]>  Now we have only one box Missing
>>>> not delivered to the customer so if the customer need the missing item
>>>> please place a new order to her if not please give her a refund for the
>>>> missing item.
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> LM Supervisor at Mumzworld
>>>>
>>>>
>>>> On Tue, Jun 16, 2020 at 3:48 PM Farooq <[email-masked]> wrote:
>>>>
>>>>> Hi Mostafa -  Claim is customer received 1 box under JB234921 Same
>>>>> has been delivered already , Please check for 2nd as we have got only 1
>>>>> part and delivered to customer.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Best Regards ,
>>>>>
>>>>>
>>>>>
>>>>> *Muhammad Farooq Javed *
>>>>> Operations Manager
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 504330629
>>>>>
>>>>> e: [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mostafa saad <[email-masked]>
>>>>> *Sent:* Tuesday, June 16, 2020 3:33 PM
>>>>> *To:* Farooq <[email-masked]>
>>>>> *Cc:* Alina D'Souza <[email-masked]>; Taqwa Ali <
>>>>> [email-masked]>; Mary Anne Agapito <[email-masked]>;
>>>>> Eugene Mugisa <[email-masked]>; Taiba <[email-masked]>;
>>>>> Samiya Sheikh <[email-masked]>; customer care <
>>>>> [email-masked]>; Denmark A <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>
>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>
>>>>> @Farooq <[email-masked]>  Thanks for your reply but now the
>>>>> customer said she didn't receive it so please share with us the POD and
>>>>> please confirm with your team for this order already delivered to the
>>>>> correct address.
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Tue, Jun 16, 2020 at 3:26 PM Farooq <[email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa - Delivered to customer
>>>>>
>>>>> Best Regards ,
>>>>>
>>>>>
>>>>>
>>>>> *Muhammad Farooq Javed *
>>>>> Operations Manager
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 504330629
>>>>>
>>>>> e: [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mostafa saad <[email-masked]>
>>>>> *Sent:* Tuesday, June 16, 2020 3:24 PM
>>>>> *To:* Alina D'Souza <[email-masked]>; Farooq <[email-masked]>
>>>>> *Cc:* Taqwa Ali <[email-masked]>; Mary Anne Agapito <
>>>>> [email-masked]>; Eugene Mugisa <[email-masked]>; Taiba <
>>>>> [email-masked]>; Samiya Sheikh <[email-masked]>; customer
>>>>> care <[email-masked]>; Denmark A <[email-masked]>;
>>>>> Returns.fc <[email-masked]>; Hyacinth Joyce <
>>>>> [email-masked]>
>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>
>>>>> @Farooq <[email-masked]>  you were received on the box so please
>>>>> confirm if you deliver it to the customer or you returned it to the WH.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Tue, Jun 16, 2020 at 3:21 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> Please check customer claims no item received.
>>>>>
>>>>> We need to collct from the above number given in abu dhabhi
>>>>>
>>>>> Kindly confirm if it was delivered to wrong address by the driver so
>>>>> that can give a gc to the customer
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Tue, 16 Jun 2020, 3:12 pm Taqwa Ali, <[email-masked]> wrote:
>>>>>
>>>>> Dear Team
>>>>>
>>>>> I called CM, and she confirmed that she received a call from this
>>>>> number ( 0508828181), but the CM saying the courier company is calling her
>>>>> for the collection.
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>> On Tue, Jun 16, 2020 at 2:53 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Taqwa Ali <[email-masked]> please check and call the customer
>>>>> again and ask the customer.
>>>>>
>>>>> We need to be sure , also confirm the contact number of thee customer
>>>>> who called her
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Tue, Jun 16, 2020 at 2:48 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Alina
>>>>>
>>>>>
>>>>> Please check again because the customer said she received one box and
>>>>> the 2nd box is not received so as per Mary she requested us to collect the
>>>>> item that was delivered and we make it but the customer refuses to give the
>>>>> driver the item.
>>>>>
>>>>> Now you said that the customer did not receive the order !!!
>>>>>
>>>>> Kindly call the customer and confirm with here what is the correct
>>>>> issue to help her to solve it.
>>>>> .
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Tue, Jun 16, 2020 at 2:44 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Eugene / Mostafa,
>>>>>
>>>>> This customer complaining of the item was delivered to Wrong customer
>>>>> in ABU DHABI and not her
>>>>>
>>>>> Please advise asap customer is asking for a gc and refund
>>>>>
>>>>> Customer said he never received the order.
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>>
>>>>> On Sun, Jun 14, 2020 at 4:06 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Samiya Sheikh <[email-masked]> customer cancelled delivery
>>>>> Please check and advise.
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Thu, Jun 11, 2020 at 11:14 AM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Taiba Jeebly <[email-masked]>  Thanks for your email
>>>>>
>>>>>
>>>>> @Mary Anne Agapito <[email-masked]>  Please advise what is
>>>>> the next step
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Thu, Jun 11, 2020 at 11:13 AM Taiba <[email-masked]> wrote:
>>>>>
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> Reason has not been specified. We can still proceed with the
>>>>> collection if the customer requires it!
>>>>>
>>>>>
>>>>>
>>>>> *Taiba Asghar*
>>>>> Key Account Executive
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 52 314 8509
>>>>>
>>>>> e: [email-masked] <[email-masked]>
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mostafa saad <[email-masked]>
>>>>> *Sent:* Thursday, June 11, 2020 11:06 AM
>>>>> *To:* Taiba <[email-masked]>
>>>>> *Cc:* Samiya Sheikh <[email-masked]>; Alina D'Souza <
>>>>> [email-masked]>; Mary Anne Agapito <[email-masked]>;
>>>>> Eugene Mugisa <[email-masked]>; customer care <
>>>>> [email-masked]>; Denmark A <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>>> Taqwa Ali <[email-masked]>
>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>
>>>>> Hello Taiba
>>>>>
>>>>> Please share with me the reason for the cancellation !!!!
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Thu, Jun 11, 2020 at 10:25 AM Taiba <[email-masked]> wrote:
>>>>>
>>>>>
>>>>> Team,
>>>>>
>>>>> The collection has been cancelled.
>>>>>
>>>>>
>>>>>
>>>>> *Taiba Asghar*
>>>>> Key Account Executive
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 52 314 8509
>>>>>
>>>>> e: [email-masked] <[email-masked]>
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mostafa saad <[email-masked]>
>>>>> *Sent:* Thursday, June 11, 2020 8:55 AM
>>>>> *To:* Samiya Sheikh <[email-masked]>
>>>>> *Cc:* Alina D'Souza <[email-masked]>; Taiba <[email-masked]>;
>>>>> Mary Anne Agapito <[email-masked]>; Eugene Mugisa <
>>>>> [email-masked]>; customer care <[email-masked]>; Denmark
>>>>> A <[email-masked]>; Returns.fc <[email-masked]>;
>>>>> Hyacinth Joyce <[email-masked]>; Taqwa Ali <[email-masked]>
>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>
>>>>> @Taiba Jeebly <[email-masked]>  Please share your feedback.
>>>>>
>>>>> AWB ( JB276018 )
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Wed, Jun 10, 2020 at 6:52 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please confirm if this is collected, Kindly update.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sun, Jun 7, 2020 at 11:39 AM Taqwa Ali <[email-masked]> wrote:
>>>>>
>>>>> Dear Team
>>>>>
>>>>> Please update the CM want the refund ASAP
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>> On Wed, Jun 3, 2020 at 10:45 AM Taiba <[email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> Kindly add this in the RVP data for today.
>>>>>
>>>>>
>>>>>
>>>>> *Taiba Asghar*
>>>>> Key Account Executive
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 52 314 8509
>>>>>
>>>>> e: [email-masked] <[email-masked]>
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mostafa saad <[email-masked]>
>>>>> *Sent:* Wednesday, June 3, 2020 8:40 AM
>>>>> *To:* Alina D'Souza <[email-masked]>; Taiba <[email-masked]>
>>>>> *Cc:* Mary Anne Agapito <[email-masked]>; Eugene Mugisa <
>>>>> [email-masked]>; customer care <[email-masked]>; Denmark
>>>>> A <[email-masked]>; Returns.fc <[email-masked]>;
>>>>> Hyacinth Joyce <[email-masked]>
>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>
>>>>> @Taiba Jeebly <[email-masked]>  Please create a new reverse pickup
>>>>> for this order and collect it from the customer ASAP.
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Wed, Jun 3, 2020 at 1:14 AM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Mostafa saad <[email-masked]>
>>>>>
>>>>> Wrong customer order delivered
>>>>>
>>>>> Collection at below address
>>>>>
>>>>> Shipping Address
>>>>> SHIP TOshamma alamimi
>>>>> شارع المرجان
>>>>> المناصير / فيلا 82
>>>>> Abu Dhabi
>>>>> United Arab Emirates Map
>>>>> SHIP AREA
>>>>> SHIP PHONE971508828181
>>>>>
>>>>> On Wed, Jun 3, 2020 at 1:13 AM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> Please arrange collection CRA_AR_RE12356
>>>>>
>>>>> On Fri, May 29, 2020 at 9:24 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> It is Alina who can provide what you're requesting.
>>>>>
>>>>> @Alina D'Souza <[email-masked]> - please create the CRA to
>>>>> arrange the collection.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Wed, May 27, 2020 at 8:32 AM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Mary
>>>>>
>>>>> Please share the CRA to proceed.
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Tue, May 26, 2020 at 5:36 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa and Eugene,
>>>>>
>>>>> It seems this is not a return issue but wrong delivery.
>>>>>
>>>>> Please have one of our drivers collect the items to Shamma Al Amimi
>>>>> tomorrow.
>>>>>
>>>>> The address was given in the previous email.
>>>>>
>>>>> @Denmark A <[email-masked]> @Returns.fc
>>>>> <[email-masked]>  - please advise when received to process
>>>>> the refund.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Tue, May 26, 2020 at 5:24 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Team,
>>>>>
>>>>> In relation to this case, the rest of the items missing was
>>>>> incorrectly delivered to another customer.
>>>>>
>>>>> @Alina D'Souza <[email-masked]>  @Hyacinth Joyce
>>>>> <[email-masked]> - please arrange the collection urgently
>>>>> tomorrow, because the person who received it will only be available
>>>>> tomorrow.
>>>>>
>>>>> The address was given below:
>>>>>
>>>>> Shipping Address
>>>>> SHIP TOshamma alamimi
>>>>> شارع المرجان
>>>>> المناصير / فيلا 82
>>>>> Abu Dhabi
>>>>> United Arab Emirates Map
>>>>> SHIP AREA
>>>>> SHIP PHONE971508828181
>>>>>
>>>>> @Denmark A <[email-masked]> - please create the CRA when
>>>>> received, the customer doesn't want her order anymore to initiate the
>>>>> refund process
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Mon, May 25, 2020 at 8:57 AM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Mary
>>>>>
>>>>> We receive only one box from OB team. so please palace new order for
>>>>> the missing item to proceed.
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> LM Supervisor at Mumzworld
>>>>>
>>>>>
>>>>> On Sun, May 24, 2020 at 12:17 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> May we have an update on this shipment?
>>>>>
>>>>> Please advise. Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Thu, May 21, 2020 at 10:53 AM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> order 700232767 is in 2 shipments but courier confirmed they
>>>>> received 1. kindly assist.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Tue, May 19, 2020 at 1:18 PM Farooq <[email-masked]> wrote:
>>>>>
>>>>> FYI
>>>>>
>>>>>
>>>>>
>>>>> Best Regards ,
>>>>>
>>>>>
>>>>>
>>>>> *Muhammad Farooq Javed *
>>>>> Operations Manager
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 504330629
>>>>>
>>>>> e: [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
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>>>>>
>>>>> ------------------------------
>>>>> *From:* Farooq <[email-masked]>
>>>>> *Sent:* Tuesday, May 19, 2020 1:18 PM
>>>>> *To:* Mary Anne Agapito <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Eugene Mugisa <
>>>>> [email-masked]>; Mostafa saad <[email-masked]>
>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>
>>>>> Hi Mary -  We received 1 Box against the ref , Please confirm with
>>>>> team and update.
>>>>>
>>>>> Best Regards ,
>>>>>
>>>>>
>>>>>
>>>>> *Muhammad Farooq Javed *
>>>>> Operations Manager
>>>>>
>>>>>  <http://www.jeebly.com/>
>>>>>
>>>>>
>>>>>
>>>>> *JEEBLY LLC*
>>>>>
>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>
>>>>> Dubai | United Arab Emirates
>>>>>
>>>>> t: +971 800 533259
>>>>>
>>>>> m: +971 504330629
>>>>>
>>>>> e: [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>
>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>> Youtube icon]
>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>
>>>>>
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>>>>>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mary Anne Agapito <[email-masked]
>>>>>
>>>>>