Subject: Re: Order delivery update 200258787 // SMSA-Road::290084807012
From: Samiya Sheikh <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ronald Gaviola <[email-masked]>, Asad <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Veronique Bachmann <[email-masked]>, customer care <[email-masked]>
Date: Sat, 13 Jun 2020 15:37:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

This order is very important. Kindly include SKU    KI-21606R-01 in the
CRA, Customer confirmed she didn't receive any package and she informed
SMSA the same.

Customer is saudi royal family (Al saud).

Regards

On Thu, Jun 11, 2020 at 11:36 PM Samiya Sheikh <[email-masked]> wrote:

> Hi  Hi Hussain,
>
> Please include SKU: KI-21606R-01
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=768378> in
> CRA.
>
> Regards ,
>
> On Thu, Jun 11, 2020 at 11:06 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Hussain,
>>
>> Please include SKU: KI-21606R-01
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=768378> in
>> CRA.
>>
>> Regards
>>
>> On Fri, Jun 5, 2020 at 8:15 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> CRA is created for 1 item out of  3. confirmed with the customer she
>>> didn't receive any package/item.
>>>
>>>  @Hussain Firoz Miyagamwala <[email-masked]>  Kindly update CRA
>>> accordingly so we can reorder, high priority.
>>>
>>> Regards
>>>
>>> On Thu, Jun 4, 2020 at 1:10 PM Amir Mustafa Ebadda <
>>> [email-masked]> wrote:
>>>
>>>> Hello Christy
>>>>
>>>>
>>>> Can you ease advise on below
>>>>
>>>>
>>>> Sent from my Samsung Galaxy smartphone.
>>>>
>>>>
>>>>
>>>> -------- Original message --------
>>>> From: Ronald Gaviola <[email-masked]>
>>>> Date: 04/06/2020 12:32 pm (GMT+04:00)
>>>> To: Samiya Sheikh <[email-masked]>, Amir Mustafa Ebadda <
>>>> [email-masked]>
>>>> Cc: Mariya Christy <[email-masked]>, Hussain Firoz
>>>> Miyagamwala <[email-masked]>, Eugene Mugisa <
>>>> [email-masked]>, Ekta Jesswani <[email-masked]>, Veronique
>>>> Bachmann <[email-masked]>, customer care <[email-masked]>
>>>>
>>>> Subject: Re: Order delivery update 200258787 // SMSA-Road::290084807012
>>>>
>>>> +Amir Mustafa Ebadda <[email-masked]>
>>>>
>>>> This is very concerning. Please investigate what happened on this
>>>> package and revert.
>>>>
>>>> We need to find solution on this issue
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>> Ronald
>>>>
>>>>
>>>> On Thu, Jun 4, 2020 at 12:04 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly update the status of the shipment urgently. Customer contacted
>>>>> SMSA and they informed her shipment is returning to the shipper but its
>>>>> updated and delivered on the tracking.
>>>>>
>>>>> @Hussain Firoz Miyagamwala <[email-masked]> @Eugene Mugisa
>>>>> <[email-masked]> @Ronald Gaviola <[email-masked]> @Ekta
>>>>> Jesswani <[email-masked]> @Veronique Bachmann
>>>>> <[email-masked]>
>>>>> need your assistance. Customer is saudi royal family (Al saud).
>>>>>
>>>>> Regards
>>>>>
>>>>