Subject: Re: Order# 100135789 - Delayed delivery- Barq Express
From: Rodina Magdy <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady Elgendy <[email-masked]>, Asad <[email-masked]>, customer care <[email-masked]>
Date: Sat, 13 Jun 2020 13:09:49 +0200
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

Thank you for clarification ,I just replied to the customer and waited for
her response.

I will keep you posted with the updates.

Thanks & Regards
Rodina Salem

On Sat, Jun 13, 2020 at 12:47 PM Zubair Wahid <[email-masked]> wrote:

> Hi Rodina
> There is one missing item in the shipments
> LGSF-BD022A
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=598976> SnuzPod
> - Waterproof Mattress Protector (44 x 80 cm)
> Can you check with the customer if she will accept the shipment without
> item, if yes i will dispatch it right away
>
> Thanks
> Zubair
>
> On Sat, Jun 13, 2020 at 12:18 PM Rodina Magdy <[email-masked]>
> wrote:
>
>> Hi All,
>>
>> Kindly check the above order as the order is still not delivered to the
>> customer since the 17th of April,the customer will give birth within the
>> upcoming week and need the items to be delivered to her urgently.
>>
>> Barq Express tracking number: *9781537553*
>>
>> Waiting for your reply and update as the customer keeps sending emails
>> complaining about the delay and she needs them as soon as possible.
>>
>> Thanks & Regards
>> Rodina Salem
>>
>>