Subject: Re: Urgent Collection - CRA_AR_RE12429// 600878606
From: Samiya Sheikh <[email-masked]>
To: "Returns.fc" <[email-masked]>, Mostafa saad <[email-masked]>
Cc: customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Eugene Mugisa <[email-masked]>, Denmark A <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Sat, 13 Jun 2020 13:29:46 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

kindly update urgently, customer wants replacement item.

Regards

On Sat, Jun 13, 2020 at 9:22 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Mostafa,
>
> The customer gave the item to Imran when he delivered another order to the
> customer yesterday.
>
> @Returns.fc <[email-masked]>  @Denmark A <[email-masked]> -
> pls confirm if received, the customer needs her real order asap.
>
> Awaiting your immediate response. the customer is extremely upset.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jun 10, 2020 at 5:05 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Mary
>>
>> Please provide the complete address to me to proceed.
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Wed, Jun 10, 2020 at 4:57 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Mostafa,
>>>
>>> Please arrange the collection of the wrong item tomorrow. The customer
>>> needs her real order asap.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>