Subject: RE: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Screw
From: "Ivy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'Abel'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>
Date: Sat, 13 Jun 2020 12:54:24 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

It will be delivered today.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

From: Denmark A [mailto:[email-masked]] 
Sent: Saturday, June 13, 2020 11:17 AM
To: Ivy
Cc: Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang Mehrotra; Mohamed Magdy
Subject: Re: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Screw

Hi Ivy, 

Any update thank you. 

Regards, 

On Mon, Jun 8, 2020 at 1:54 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Please be informed that we received the item in our warehouse.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, June 8, 2020 1:00 PM
To: Ivy
Cc: Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang Mehrotra; Mohamed Magdy
Subject: Re: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Screw

Hi Ivy, 

Please send the missing screw thank you. 

Regards

On Mon, Jun 8, 2020 at 12:52 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Kindly advise if the item is for return or need to send the screws.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, June 8, 2020 10:21 AM
To: Ivy; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang Mehrotra; Mohamed Magdy
Subject: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Screw

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:missing_part_or_pieces
Comments :4 screws on pics are missing. already report via email.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark