Subject: Re: SO # 600875527 // JRT-JK901115-90
From: Samiya Sheikh <[email-masked]>
To: Omar Ismail <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, Asad <[email-masked]>
Cc: Vipin Raj <[email-masked]>, Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>, Karthik Sankar <[email-masked]>, Yaseen Shaqra <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Sat, 13 Jun 2020 10:59:22 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please update if the stroller is found urgently. the customer is following
up and is very upset.

Regards

On Mon, Jun 8, 2020 at 3:58 PM Omar Ismail <[email-masked]> wrote:

> Hi Syed,
>
> Please be informed that we checked for the missing part in the wh, but
> unfortunately couldn't find the same.
>
> Also, we have one item in our stock and the bundle is correct so please
> check the CCTV.
>
>
> *Thanks,*
>
> *Omar Ismail | Mumzworld Services*
> *Email: [email-masked] <[email-masked]>*
>
>
>
> On Mon, Jun 8, 2020 at 3:10 PM Syed Yakoob <[email-masked]> wrote:
>
>> Hello Omar,
>>
>> Customer received the car seat. Stroller is missing. Please check and
>> update here.
>>
>> Best Regards,
>>
>> ᐧ
>>
>> On Mon, 8 Jun 2020 at 14:07, Omar Ismail <[email-masked]> wrote:
>>
>>> Hi Mohit,
>>>
>>> The missing part found and handed to Vipin.
>>>
>>> @Vipin Raj <[email-masked]> , Please proceed
>>>
>>> *Thanks,*
>>>
>>> *Omar Ismail | Mumzworld Services*
>>> *Email: [email-masked] <[email-masked]>*
>>>
>>>
>>>
>>> On Mon, Jun 8, 2020 at 1:05 PM Mohit Caleb <[email-masked]> wrote:
>>>
>>>> +Omar Ismail <[email-masked]>
>>>>
>>>> Kindly check for the missing part.
>>>> ᐧ
>>>>
>>>> On Mon, Jun 8, 2020 at 9:04 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly check and update urgently, the customer received the car seat
>>>>> without the stroller.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Wed, Jun 3, 2020 at 7:12 PM Yaser Mosanna <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Thank you Karthik.
>>>>>>
>>>>>> This was definitely collected, both car seat and stroller taped
>>>>>> together.
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Yaser Mosanna
>>>>>>
>>>>>> On Wed, Jun 3, 2020, 7:04 PM Karthik Sankar <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Yaser,
>>>>>>>
>>>>>>> PO Number: POMUMZ_DXB202855
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, 3 Jun 2020 at 10:44, <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Yaseen,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> JK901115-90 is always collected with stroller and car seat taped
>>>>>>>> together as a bundle.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please provide the PO number as well so I can follow up on my side.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Yaser Mosanna
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* Yaseen Shaqra <[email-masked]>
>>>>>>>> *Sent:* Wednesday, June 3, 2020 10:39 AM
>>>>>>>> *To:* [email-masked]; [email-masked]; [email-masked]
>>>>>>>> *Cc:* customer care <[email-masked]>; Karthik Sankar <
>>>>>>>> [email-masked]>
>>>>>>>> *Subject:* SO # 600875527 // JRT-JK901115-90
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please note that the customer confirmed that she received only the
>>>>>>>> car seat without the stroller
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>> --
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