Subject: Re: Missing item - SO# 600815994 - SKU: MBN-852156006333
From: Mary Anne Agapito <[email-masked]>
To: Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Thu, 11 Jun 2020 18:38:07 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please create the CRA, the customer keeps on following up her refund.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 11, 2020 at 10:54 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Mohit and Alina,
>
> Kindly update CRA for this item.
>
> Regards
>
> On Tue, Jun 9, 2020 at 5:29 PM Mohit Caleb <[email-masked]> wrote:
>
>> +Alina D'Souza <[email-masked]>
>> ᐧ
>>
>> On Mon, Jun 8, 2020 at 11:44 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly Mark this item damaged and create a CRA to refund the customer.
>>>
>>> Regards
>>>
>>>
>>> On Sat, Jun 6, 2020 at 10:46 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Kindly Mark this item damaged and create a CRA to refund the customer.
>>>>
>>>> Regards
>>>>
>>>> On Thu, Jun 4, 2020 at 10:37 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mohit,
>>>>>
>>>>> Customer is requesting a refund, can u create a CRA for it.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sat, May 30, 2020 at 11:17 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mohit,
>>>>>>
>>>>>> Customer is requesting a refund, can u create a CRA for it.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Sat, May 30, 2020 at 10:19 PM Mohit Caleb <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Radwa,
>>>>>>>
>>>>>>> The mentioned missing item was not packed as the item was found
>>>>>>> damaged during packing
>>>>>>> ᐧ
>>>>>>>
>>>>>>> On Sat, May 30, 2020 at 6:10 PM Radwa Ali <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>> Please check the missing item above as the customer is calling and
>>>>>>>> she wants a refund since she did not receive the item.
>>>>>>>> Let us know if we can proceed.
>>>>>>>> SKU: MBN-852156006333
>>>>>>>> SO# 600815994
>>>>>>>> AWB# 1000006546094
>>>>>>>> Courier:  Empost
>>>>>>>> *Radwa Ali*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>
>>>>>>>> │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
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>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJ_iQ-_HnHVqbH69L4_jA0z5GpyOuXgK9mkKT%3D_wfEPgv71acw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>> .
>>>>>>>>
>>>>>>>
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>>