Subject: RE: REDELIVER || ORDER#100128238
From: "DXB CS" <[email-masked]>
To: "'Leen Abu Khamseh'" <[email-masked]>, "'Ronald Gaviola'" <[email-masked]>, "'KSA Lastmile'" <[email-masked]>, "'Zubair Wahid'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Thu, 11 Jun 2020 13:08:44 +0400
List-Id: <ccteam.mumzworld.com>

Dear Leen,

We already created RTO for subject shipment . 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

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From: Leen Abu Khamseh [mailto:[email-masked]] 
Sent: Thursday, June 11, 2020 12:51 PM
To: Ronald Gaviola <[email-masked]>; KSA Lastmile <[email-masked]>; Zubair Wahid <[email-masked]>; DXB CS <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Re: REDELIVER || ORDER#100128238

Dear team , 

Just a reminder , the customer said that if she didn't receive it within a week she won't be needing it anymore and will ask for a refund .

Please arrange for an urgent delivery and send it out again . 

Thank you for your time . 

On Wed, Jun 10, 2020 at 2:15 PM Leen Abu Khamseh <[email-masked] <mailto:[email-masked]> > wrote:

Hello Team , 

This order with the tracking number 70762792 via Naqel has been returned to our warehouse and the customer is frustrated about it . 

 

Please arrange an urgent delivery and send it out again . 

Thank you for your time .