Subject: Re: wrong shipment: 700236986
From: Mostafa saad <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Mohamed Magdy <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 11 Jun 2020 11:16:57 +0400
List-Id: <ccteam.mumzworld.com>

No, it was not.

Team, Please add any CRA on the Sheet to proceed.

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Thu, Jun 11, 2020 at 10:54 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Mostafa and Alina,
>
> Please confirm if this was collected.
>
> Regards
>
> On Mon, Jun 8, 2020 at 3:05 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Alina
>>
>>
>> Need CRA only for the item will be returned to the WH.
>>
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Mon, Jun 8, 2020 at 2:36 PM Alina D'Souza <[email-masked]> wrote:
>>
>>> Hi Mostafa,
>>>
>>> Please confirm if you need a CRA for both the customers?
>>>
>>> Basically driver has swapped the package do i still create a CRA for
>>> these 2 orders ?
>>>
>>> Regards,
>>> Alina
>>>
>>> On Mon, Jun 8, 2020 at 9:03 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Hello Alina
>>>>
>>>> We will not proceed any further CRA over the emails only please always
>>>> add the below point:
>>>>
>>>> 1- Update any CRA on the sheet to proceed.
>>>>
>>>> 2- Need CRA number not only the order number
>>>>
>>>> 3- Item description that the customer need to return it
>>>>
>>>> @Mohamed Magdy <[email-masked]>  FYI
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> LM Supervisor at Mumzworld
>>>>
>>>>
>>>> On Sun, Jun 7, 2020 at 10:25 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Eugene,
>>>>>
>>>>> Please advise and arrange driver to collect and deliver to the
>>>>> right place
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Thu, May 21, 2020 at 3:49 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> For order 700236986_2, cst received a shipment that belongs to
>>>>>> another customer (600855826). return request is raised,
>>>>>>
>>>>>> Kindly check if the package of (700236986_2) is at the warehouse.
>>>>>>
>>>>>> Please note the shipment cst received had 2 labels with both csts
>>>>>> address and phone numbers.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>>
>>>>>>