Subject: Re: wrong shipment: 700236986
From: Samiya Sheikh <[email-masked]>
To: Mostafa saad <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 11 Jun 2020 10:54:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa and Alina,

Please confirm if this was collected.

Regards

On Mon, Jun 8, 2020 at 3:05 PM Mostafa saad <[email-masked]> wrote:

> Hello Alina
>
>
> Need CRA only for the item will be returned to the WH.
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Mon, Jun 8, 2020 at 2:36 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Mostafa,
>>
>> Please confirm if you need a CRA for both the customers?
>>
>> Basically driver has swapped the package do i still create a CRA for
>> these 2 orders ?
>>
>> Regards,
>> Alina
>>
>> On Mon, Jun 8, 2020 at 9:03 AM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Alina
>>>
>>> We will not proceed any further CRA over the emails only please always
>>> add the below point:
>>>
>>> 1- Update any CRA on the sheet to proceed.
>>>
>>> 2- Need CRA number not only the order number
>>>
>>> 3- Item description that the customer need to return it
>>>
>>> @Mohamed Magdy <[email-masked]>  FYI
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> LM Supervisor at Mumzworld
>>>
>>>
>>> On Sun, Jun 7, 2020 at 10:25 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Eugene,
>>>>
>>>> Please advise and arrange driver to collect and deliver to the
>>>> right place
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Thu, May 21, 2020 at 3:49 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> For order 700236986_2, cst received a shipment that belongs to another
>>>>> customer (600855826). return request is raised,
>>>>>
>>>>> Kindly check if the package of (700236986_2) is at the warehouse.
>>>>>
>>>>> Please note the shipment cst received had 2 labels with both csts
>>>>> address and phone numbers.
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>